CAPS Revision 11

CAPS UPDATE

We wanted to provide you with an update on Revision 11 of the double shot CAPS set, we’ve run the latest sample in the Heavy Industry Light colourway.

First, we would like to acknowledge that the process has taken longer than we initially anticipated. There are several factors that have contributed to the delays, and we appreciate your patience and understanding.

Now, let's talk about the improvements we've made so far:

1. Spacing and Kerning fixes - We have refined the spacing and kerning further on problematic keys.

2. Fill improvements - we have sharpened the appearance of the legends by modifying material parameters. This ensured that the flow between legend and casing is clearer.

3. Clarity of doubleshot - The contrast between the legend and base has been improved for better readability.

4. Less warping on spacebar - we have significantly reduced the warping on spacebars.

However, there are still a few issues we're working to resolve:

1. Varying legend thickness between alike keys - A small percentage of the caps, notably the 'Control' keys, have inconsistent font weights.

2. Legend alignment - We are still refining the alignment of legends for perfect positioning on some keycaps.

In summary, Revision 11 has brought significant overall improvements in quality and consistency, but we acknowledge that some minor defects remain. Rest assured, we are committed to addressing these issues and delivering a product that meets your expectations.

Thank you for your continued support and understanding. We will keep you updated on our progress and look forward to sharing the final Doubleshot Keycaps Sets with you soon.

KAMO Figurines

Manufacturing for KAMO figurines has completed and they are en route to our warehouse. Our logistics team is prepared to promptly ship these out to our customers. Extra units are available on a first-come, first-served basis until stock runs out.

RED NFC CARDS

We have introduced a new variant of the RW SS NFC CARD 03 in a striking red color. This limited edition card features all the same high-quality materials and design elements as the original stainless steel version, including the NTAG216 chip, deep-etched details, and laser engraving.

Project Updates - June 2022

As we wait for products to arrive at our warehouse, we have been working on some items which will be included with our upcoming releases:

Microfiber Gloves:

Cleaning Cloths:

And some new products:
Playing Cards

WORK IN PROGRESS. Featuring holographic, foil and other premium features.

NFC Access Control Cards: 

We needed some elite access control cards for our office, so we decided to make our own! They’re stainless steel, weighing in at 25g and 0.8mm thick. There’s a deep-etched circular center on one side where the RFID chip sits, allowing us to not use the typical plastic lamination for one side of the card and have it remain full metal. They are laser etched, painted and have a lot of detail. These will first be available in stock alongside some of the other items arriving next month: The XO Team cap, XO Pens.

Collaboration Artisan Keycaps: 

We’ve received another batch of our collaboration caps which are currently being QC'd and packed by our warehousing team as quickly as possible to our distributors. For those who have purchased directly from us, please contact us through support@rama.works if you have moved/changed addresses and our team will be happy to assist as best we can.

XO Pens 

After initial QC we have opted to refinish the brass units of the XO PENS. We are expecting them to arrive by the end of this month leading up to the start of next month.
UPDATE: The first batch is inbound to our warehouse (the brass ones are being re-finished as we wernt’t satisfied with the finish of the brass units)

Chess Set: 

The first revision of the packaging came in which we are really happy with. It feels like a solid showcase piece you would want to keep on a coffee table. There have been some minor adjustments made and the second set of samples are en route.

JARS: 

We were expecting to receive the JARS last week, but the manufacturer has informed us of an issue with the rubber seals. The new gasket tooling will be finished by next week and the JARS will ship out that same week. We will post updates when this has been shipped through our socials e.g. Instagram, so please be sure to follow us if you haven’t already.
UPDATE: These are inbound to our warehouse.

60%/65% PCB's: 

The latest round of PCBs have arrived and we are currently performing further evaluation and testing. We are also remolding the PE Foam to adjust the sound signature and adding additional cutouts for the stabilisers.

THERMAL 

The SEQ 2 THERMAL units are in the final stages of assembly and packaging at the factory and will soon move to complete the assembly/packing of the THERMAL+ units. We will create another update when these are done and ready for sea-freight.

M60-B, M65-C, U80-B:

At this stage we’re looking at next year for fulfillment, we will keep updated if this is pushed forward.

KARA:

Pending the completion of the updated PCB’s we expect we can have the units completed soon after.

MATS: (IN PRODUCTION)

Packaging production is underway and when complete, will be assembled and shipped to our warehouse for fulfillment. We are expecting these to arrive in 2 months.

LOVE MATS DONATION:

Proceeds of our LOVE Mat edition MATS will be donated to Beyond Blue. Every month, thousands of people reach out to Beyond Blue for advice, support and information. Your donations go directly towards funding Beyond Blue’s Support Service so these calls don’t go unanswered. By supporting Beyond Blue, we are joining a community that is working to reduce the stigma, prejudice and discrimination that act as barriers to people reaching out for support. 

Doubleshot Keycaps  (KATE/CAPS):

The latest round of fine tuned samples have arrived and there are still very minor inconsistencies. We were still not 100% happy with the quality and again, Injection Molding is an iterative process - tooling after tooling changes until the end result is what’s expected. We are expecting to receive another batch soon, and will post pictures when they’re in.

INSTAGRAM 80K GIVEAWAY
We’ll be soon announcing a giveaway for reaching 80K followers, with a few exciting prizes!

🎁

U80

🎁

NEMO

🎁

MORE

🎁 U80 🎁 NEMO 🎁 MORE

Project Updates - May 2022

We have experienced more delays due to continued disruptions to the supply chain spanning across all industries. In particular with our manufacturers and material suppliers inundated with lockdowns. We are now working hard with our partners to ascertain how we can catch up on progress and appreciate your patience during this time. Here are some project updates:

DUCK Switches: 

Prototypes of DUCK have landed and we are very happy with the results. We have fine tuned some minor details and the final samples are en-route. Excited to see how these switches will be applied during beta testing and general release. DUCK switches will be dropped in packs of 10 / 70 / 90 and can be added to pre-existing orders to save on shipping.

XO Team Caps:

We have received samples of the new generation XO Team Cap constructed with our own custom-made fabric. Some adjustments have been made to the shape and design elements (removing eyelets). These are already in production and will be available in-stock next month.

XO Saber:

Our May the 4th post generated a lot of traction for the RAMA WORKS Edition Saber. We are planning on introducing this as a contemporary art piece. The initial sample has been 3D printed with a metal prototype soon to follow once some modifications are made. We are thrilled to be adding more novelty / collectible items such as these to our catalog.

Doubleshot Keycaps:

The latest round of fine tuning has taken longer than expected as both our manufacturing partners and ourselves have been unhappy with the legends. These are very minor (and barely noticeable) inconsistencies between different injection molds on the production line. That being said, we wanted these to be exactly what we envisioned before mass production.

KARA SEQ 2:

The second iteration of the PCB has been completed and we’re waiting for them to arrive at our offices for final testing. Samples are on-track to ship at the end of the week.

Chess Set:

The packaging design has been finalized and we are expecting to receive a sample of this by the end of the month - we will update with photos when everything lands.

JARS: 

Injection molding of the JARS has been completed.The gasket/seal that sits under the lid wasn't functioning as expected so these have had to be reworked. We are expecting the shipment to arrive at our warehouse in Melbourne next week and will be distributed to you guys shortly after.

M6-C / GRID Caps:

Dandy has been shipped to all of our distribution partners. Metropolis enclosures are complete and are currently being assembled. The GRID caps and other components for these are already packed and waiting. As soon as METROPOLIS arrives to our warehouse they will be quickly packed and sent to our distributors for shipment!

By popular demand, we have also released Grid Set C Keycaps in MUSK (pink), MOMO (Light Orange), and MINT (Minty Green), with the Group Buy ending May 31st. Pre-order here:

ramaworks.store/products/grid-set-c-keycaps

Select versions of the GRID SET A and GRID SET B are also available.

MATS: Pre-order open (IN PRODUCTION)

We are excited to introduce our new MATS, available exclusively through RAMA WORKS®. This improved desk mat comes in four different colourways, perfect for matching any keyboard and desk setup combination. Production has already begun and the estimated date for fulfillment will be 1-2 months after the group buy end date (31/May).

Pre-order here: ramaworks.store/products/mats

If you encounter any issues with the shipping options please contact support@rama.works and our team will be happy to assist as best we can.

We have all been through a lot in the past few years. That is why the team at RAMA WORKS has decided to support Beyond Blue and donate all proceedings from the LOVE Edition to the cause. Beyond Blue is Australia’s most well-known and visited mental health organization, dedicated to supporting people affected by anxiety, depression and other related mental illnesses.

PENS: 

The housings for PEN have been completed and the ink cartridges have cleared customs from Hong Kong to our manufacturing partners. These are now being assembled by hand to test the fitment of each individual unit. We are stoked to see this product come to fruition and look forward to getting these into your hands.

Updated THERMAL packaging with ROSE GOLD foiling

THERMAL SEQ2 / THERMAL+:

THERMAL enclosures are finished and are currently being assembled and packaged by our manufacturer. The PCB manufacturer has received the components (ATMEGA Chips / JST Cables etc) from our suppliers and will commence production when the units are sea freighted to our warehouse for Q.C.

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THINGS TO COME:

There was an overwhelming response surrounding our April Fools post. Therefore we have begun initial ideation for the Planter and will be bringing this product to life 🍀

PRODUCT PREVIEWS:

BAT

DUCK SWITCHES

We also have a lot going in the background that we cannot wait to reveal!!

Project Updates - April 2022

RAMA WORKS has invested our time and resources to continuously improve and bring the best quality products to our customers. Although we have constantly been trying our best to push all the products out on our end, we are unfortunately stuck with limitations. The Global Covid Pandemic has caused more delays this year, with businesses and logistics being completely shut, then reopening with reduced capacity causing a backlog. Understandably we know this is frustrating. However, we will continue to do our best and keep everything moving and work out ways to avoid this in the future.

Our team has been working on new and exciting ideas, which we want to source and produce locally to avoid any further halts to production due to the pandemic while supporting local businesses. So stay tuned to the magic our team has been working on!

Doubleshot Keycaps:
After receiving the last batch of samples a few weeks ago, we were not 100% happy with the quality. We made some adjustments to the doubleshot tooling, which is more involved due to the material shrinkage and material flow between the legends. The samples with the new adjustments will arrive soon, and we are confident they will meet our high-quality standards and proceed with production.

We’re also adjusting the case to have an extended internal hinge - we’ve received the updated sample of this and are happy with it, and it is what will be utilised for the end product.

Jar: Production nearly completed
After adjusting the top lid mould to increase the draft angle by 2 degrees to apply a heavier texture finish to improve the grip, we have also opted for a translucent finish for better wear, which would hide any visible scratches over time. Hopefully, if there are no further logistical delays due to covid restrictions with the supply chain, we should be on track to get these out in the next month as they are currently being all moulded.

For any further clarifications on your JARS order, please do not hesitate to get in contact with us at support@rama.work

Here’s how the finish is changing:

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M6-C:

The M6-C PCB’s have finally arrived at our warehouse and are going through a rigourous quality check. We have the M6-C Dandy enclosures and GRID caps in our Melbourne Warehouse and will be ready to ship these shortly. We expect the remainder of the M6-C enclosures to be completed in 1-3 months. We’ll also make available in stock the new GRID colours we made for these.

RW KEYBOARD BUILD - SNAP AND WIN A U80 ⌨️ 😍 📸

Have you built your own RAMA WORKS Keyboard and want to add a U80 to your collection?!  💛 ⌨️ 🎁  

All you need to do is take a creative photo of your own RAMA WORKS Keyboard Build and share it on either Instagram, Facebook or Twitter & tag @ramaworks  including the hashtag #RWxMyKeyboardBuild. 

 The winning photo will be re-shared on all our social platforms 🥳

Our support team will get in contact with the winners via the information provided to organise your prize - we will do our best to provide the preferred colour keyboard to the winners - subject to availability ⌨️💛

👇Enter👇
Photo Competition Entry

Things to come:

👀

Global Updates:

Our manufacturing partners in Shenzhen / Shanghai have been placed under strict lockdown to curb the current COVID outbreak. This means that the global supply chain across all sectors will be disrupted for the foreseeable future. We are closely monitoring the situation and will continue to do our best under circumstances out of control. Thank you to all our loyal ongoing clients for their patients during these difficult times. We understand the delays can be frustrating, and in the ideal setting with no supply chain issues, we would be able to get the products to you in a timely manner. The past year has shown us how quickly things can change, so we are also adapting our Business by looking at new products we can source locally to avoid these issues and continue providing high-quality products.

Other Updates:

Timelines from the previous March update on our other products are still valid.

Project Updates - March 2022

We at RAMA WORKS place quality and care at our highest priority; we want to deliver a product we’re proud of.

Doubleshot Keycaps:
Two weeks ago, we received the latest batch of sample caps from the mould, and we’re still not completely satisfied with the legends on the modifier caps - we’ve outlined the changes we require and expect the next round of samples to arrive in 2-3 weeks or so. Again, Injection Molding is an iterative process - tooling after tooling changes until the end result is what’s expected. Doubleshot tooling is a bit more involved as the material shrinkage, and material flow between the legend and the casing needs to be accounted for. We’re confident that the keycaps will be completed relatively quickly once we receive samples we’re happy with. Of course, this is taking longer than expected, but we want what will be received by our customers to be what we expect.

We’re also adjusting the case to have an extended internal hinge - we’ve received the updated sample of this and are happy with it, and it is what will be utilised for the end product.

Jar:
These are almost production-ready; the top lid mould is being adjusted to increase the draft angle by 2 degrees to apply a heavier texture finish. The current texture does not have enough grip.

Here’s how the profile’s changing:

We can expect the production to complete in around 1-2 months.

THERMAL SEQ2 / THERMAL+:

We are expecting these to arrive in 2-4 months. We will have a fair amount of extra units available for these.

Pen:

Enclosures are done, and the included pen ink has been secured - we’re finalising the packaging. We should receive these in 1-2 months. We’ll also have extra’s available when they arrive and the original orders are shipped.

M6-C:

The M6-C PCB’s will be arriving in a month. We have the M6-C Dandy enclosures and GRID caps in our Melbourne Warehouse and will be ready to ship once the PCBs arrive. We expect the remainder of the M6-C enclosures to be completed in 1-3 months. We’ll also make available in-stock the new GRID colours we made for these.

Chess Set:

2-4 months until complete

KARA / M60-B / M65-C:

We’ve received the samples of the updated PCBs and are currently testing them before putting them into production. We’ve tested them in the KARA and M65 with ICED plates, and they feel really great; it provides a lot more dampening/give with the typing experience.

Metal Keycaps:

We are aiming to complete all outstanding keycaps within 1-4 months.

U80-A SEQ 2 Extras / Trays:
Being packed and going out ASAP!

Things to come:

BAT:

The moulded BATs are production-ready. We can’t wait for people to feel the quality and weight of these!

Jumpsuit:

These are production-ready and will launching alongside the BAT at a later date

Global Updates:

Our manufacturing partners in Shenzhen / Shanghai have been placed under strict lockdown in a bid to curb the current COVID outbreak. This means that the global supply chain across all sectors will be disrupted for the foreseeable future. We are closely monitoring the situation and the current advice is that the lockdown should lift by next Monday, 21 March.

Happy New Year!

As the year concludes, we would like to reflect on 2021 for RAMA WORKS.

Being a small business, we faced unprecedented challenges with Melbourne being placed under strict lockdown for the majority of the year with lingering restrictions in effect to this day. Every time just when it seemed like we were finally getting back on track, further hurdles would arise including extended regulations domestically and disruptions across the global supply chain.

Throughout the year these factors directly resulted in the postponement of product shipments and longer than expected lead times. We are readily aware of the impact this has had on our consumers and sincerely apologise for any inconvenience caused. Our aim is to learn and grow from what has happened and be more prepared for the future.

We would also like to take this opportunity to thank our manufacturing partners, vendors, clients, staff, contractors and customers. Every single one of you got us through these turbulent time with your ongoing support and patience.

RAMA WORKS head office has been back in action for the past two months, bringing that creative spark and collaborative environment that we missed whilst working from home. The warehouse team has been working tirelessly to resolve the backlog of quality control and fulfilment. We have also welcomed some new staff members who have been valuable addition to the company.

We are more than ever committed to building and improving RAMA WORKS in every aspect for 2022 and cannot wait to show you what we have in store for the future.

2021 has been arduous for everyone, so we hope you all can enjoy your New Year’s celebrations with your loved ones, stay positive and spread the excitement for a fresh start.

From the team at RAMA WORKS 💛💛💛

Happy Holidays!

Our team has been working extremely hard the last few months to catch up on our backlog from the Melbourne lockdown restrictions. We will be taking just a few days off for the holiday season for a well-deserved break. It has been a challenging year for everyone with the worldwide global pandemic. We appreciate everyone’s patience and support this past year. We understand the delays would have been frustrating for our customers, which was out of our control. In saying that, we are ready and excited to start the New Year fresh and keep producing new and innovative products we know you will all love. From our RAMA WORKS family to yours - we wish you all a Merry Christmas and a Happy New Year.

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The M60-B PCB features flex-cuts to provide an enhanced typing experience - we'll also be including this upgrade to the KARA SEQ2 orders along with the additional PE Foam layer! 🎁

Project Updates - December 2020

KARA

The KARA review units have now been sent out and should make their way into your favourite reviewers’ hands as soon as possible!

You can check out the build video here: rama.link/karabuild

KATE Keycaps

We’re anticipating to have KATE keycap prototypes towards the start of next year. We really look forward to sending these out to reviewers and are hoping they love them as much as we do 🥰

THERMAL + M65-B

The container of the remaining THERMAL and M65-B units is scheduled to be docking in the next few days! Our fingers are crossed for a fast customs clearance process 🤞

However, given the busy time of the year and the continual delays at all ports in Australia this year due to the pandemic, we are expecting it to take some time.

The M65-B ICED units are taking some extra time as the process for the frosted finish requires additional processing — they will be shipped as soon as they’re finished!

If you have an order for an outstanding THERMAL or an M65-B, please make sure your address is up to date! You can view your orders by logging in on our store. If you need to update your address, please: reply to you order confirmation, email us at support@rama.works, or submit a ticket at our support portal to change it (remember to quote your order number!).

The cut-off for this is the 18th of December.

M50-A

The M50-A units are currently progressing through QC and inspection. Once cleared, they’ll be next up for shipping to our warehouse.

M60-A OLIVIA/LNY2020

The M60-A OLIVIA and LNY20 EDITIONS are also progressing through QC and inspection, with some units still anodising. We’re expecting to be able to get them shipped together with M50-A.

Jules

Jules is very close behind with anodising well underway and moving onto QC and inspection as well.

Zenith

Zenith is well into the machining stage currently!

Canvas 2

Almost all of the Canvas 2 deskmat orders that are shippable (i.e. ordered by themselves or with in-stock items) have been shipped now! If your order hasn’t shipped, please get in contact with us.

We will be looking to offer extras as in-stock once we stock take them :)

TRAY

The TRAYs have just arrived and will be processed in the next couple of weeks for shipping!

GRID KEYCAPS

The NOCT GRID keycaps stock has been exhausted and they are currently on backorder. Extras have also been ordered!

U80-A Replacement ROSE bottom weights

For the people affected by the U80-A ROSE Bottom Weight issue, almost all of the replacements have been made now and are being shipped over to our warehouse in small batches currently. Once your replacement ships, you will receive a shipping confirmation.

We want to thank everyone for their understanding and patience regarding this issue! 💛

Heavy industry Spacebar

KBDfans/ePBT are currently producing remoulded spacebars that fix the sticking issue some Heavy Industry sets experience. If you are affected by this issue, please contact us if you haven’t done so already!

NEMO DECOMmission 2 + RW01 NIGHT EDITION

NEMO Decommission 2 and the RW01 NIGHT EDITION car are currently in machining and expected to complete by the end of this month. They’ll then move on to anodisation!

U80-A SEQ2

Pre-production for U80-A SEQ2 is well underway - We’re waiting on ordered material and will begin machining soon.

CHESS SET

We’re working on the latest revisions of our upcoming chess set. We’re super excited and can’t wait to show more ♟

We're moving! + M65/M60/M50/THERMAL/TRAY/CANVAS

As of this week, we have secured a new warehousing and office facility! Currently, fulfilment is operating out of shared premises, so this new facility will help us improve our efficiency by providing much needed additional space.

Once the move is complete, support and fulfilment will happen in a centralised location, allowing support requests/tickets to directly liaise with warehousing as required. Design will still operate from our main office.

For now, our old facility will still fulfil orders as we begin to migrate everything across. Due to the extent of set up and organisation required for moving to the new location, the fulfilment of in-stock items may experience some delays. However, we will work to get through it as quickly as possible. Thank you for your understanding and patience!

THERMAL + M65-B

We know many of you are keen to hear some updates for the remaining THERMAL units and M65-B.

There were some delays due to a supply issue with the packaging but this has since been rectified. The good news is they’re now packed, ready to go and the container to ship them over has been booked! Shipping is scheduled for next week and should take approximately 2-3 weeks to arrive in port.

Accounting for time spent clearing customs and additional logistics, we can expect to receive them by early December. Once arrived, they’ll be processed immediately for fulfilment!

M60-A OLIVIA/LNY20 + M50-A

The M60-A OLIVIA and LNY20 editions plus the M50-A are close behind! Once we have more specific information, we’ll make a new blog post 😊

CANVAS

The CANVAS 2 deskmats have finished packaging and are scheduled to arrive in port on the 15th of November. There are still ongoing delays at all major ports so we’re expecting at least another week or two past this date before we receive them at our warehouse. Tentatively, fulfilment could begin around late November/early December at this stage.

TRAY

The TRAYs have finished up surface treatment, so we may be able to squeeze them onto the next shipment as well — we will confirm in a later blog post!

Manufacturing and updates

While we’re here, we’d like to take this opportunity to elaborate on the manufacturing process and how it can be very difficult to give updates, such as definitively communicating that x keyboard is in y stage and will complete on z date.

Each stage of the manufacturing process is not discrete, every single unit of x keyboard is not machined first and then moved onto the next stage. For example, throughout the manufacturing lifecycle of a product, 70% of the units could still be in the machining stage, while the 30% that have already completed machining will have moved onto surface treatment and so on and so forth.

To further complicate matters, any particular unit can also move backwards in the manufacturing process. For example, if a lighter colour anodisation does not meet our QC standards, it will be re-anodised to a darker colour or e-coated.

Sometimes, we’re also working with partial and/or periodic information from our manufacturer, especially during holiday/vacation periods. We do our best to predict and extrapolate that information into tangible updates!

We’re also happy to announce that we have added another stage of QC to our post-production process. Having 2 separate stages of QC means we can more consistently ensure our high-quality standards are met and further reduce the chance of any blemished units slipping through. Additionally, we’re expanding our machining facilities again, with 20 more machines! Moving forward, this will mean faster project timelines, which will enable greater capacity to handle multiple projects and/or large quantities simultaneously.

Support

As the volume of support tickets increase, we’ve onboarded additional staff to increase our support capacity. It’s super important to us to be able to solve any issues that arise in a timely manner, as recently, our response times have been longer than we’d like. That said, we are still a small team, so as always, your patience is appreciated! 💛

Likewise, starting today, we’ll be closing our Instagram DMs. The business suite/tools provided by Facebook for Instagram DMs are horrendously unreliable. Search is finicky and accidentally losing track of a message chain has happened far too often.

While we love chatting about what new switches you’re excited to try in your M60-A and what keyset you’re matching with your U80-A, closing the DMs will allow us to better focus and track support requests with made-for-purpose software that also connects to our online store. Similar benefits were experienced after closing our Facebook messages.

Please continue to tag us @ramaworks in posts and stories as we love seeing how everyone makes their keyboard their own!

For any issues, questions, order adjustments, or concerns in general, please lodge a ticket through: https://support.rama.care

Sending an email through to support@rama.care or replying to your order confirmation email is also completely fine!

Project Updates - September 2020

THERMAL

The THERMAL units have arrived at our warehouse. Preparation for shipping begins this Monday! There will be extras once all of the pre-orders are shipped.

U80-A SEQ1 EXTRAS

Fulfilment for SEQ1 is more or less complete! We’ll be performing a stock count on Monday to confirm the numbers. Expect to see the sale shortly after - date and time will be announced!

JULES

Jules is now heavily in the machining stage - they’re expected to complete by the end of October/early November currently.

M65-B

M65-B is currently being packaged at the factory - they’ll be shipped to our warehouse once complete. The PCBs are due to be complete at the end of the month and sent to us for early October arrival. The MUTE mounts have already arrived at our warehouse.

M60-A LNY/OLIVIA

Similar to Jules, these are heavily in machining, they’re expected to complete by the end of October/early November.

M50-A + GRID SET B Keycaps

The M50-A units are also in machining currently and are expected to complete by the end of October/early November. The GRID SET B Keycaps are in stock and ready to ship.
KEYCAPS STORE

ZENITH

Production has officially begun for Zenith and they’re currently in the early stages of machining.

CANVAS

The Canvas deskmats are scheduled to ship from our manufacturer to our box supplier at the end of the month for packing - then shipped to our warehouse for fulfilment. Expect another month for sea-freight.

TRAY

The TRAYs are currently in production. We’ll post a further update once we receive an ETA from our manufacturer. UPDATE: Expected to complete around the end of October/Early November.

KATE

The double-shot mould production for the KATE keycaps has begun! We've finalised the placement of the legends for the tooling and progress is being made! We're working on the packaging in the meantime and can't wait to show more.

KARA

The surface finish is now being added to the mould and the master colour batches are being mixed to our specified colours. We are expecting to receive these in the following weeks. Once these are inspected, tested and signed off - we can begin the pre-order! We were really hoping KARA would be ready by the end of this month but as we mentioned in previous updates, we want to get this product exactly right as it’s our favourite to date - we cannot wait for people to try these out for themselves! We’re working on a line of accessories for the KARA series as well.

NEMO Decommission 2

The pre-order for NEMO Decommission 2 closes on the 30th of September. Production will start immediately afterwards.
NEMO PRE-ORDER

COLLABORATION CAPS

We've added the new RWxNK WAVE SEQ2 cap to our store! This cap is machined from Stainless Steel and features a unique chromatic Blue/Purple PVD. This coating is tough to produce as it requires multiple PVD coatings to achieve the multi-colour finish.
KEYCAPS STORE

KARA First Off-Tool Sample / Keycap Profile / Support

KARA T-0 Tool Sample

Over the past few weeks we have been testing our first off-tool samples of the KARA, and can safely say it’s our best creation to date in terms of feel and sound. We’ve created every component from scratch and integrated our novel MUTE mounting system to create a completely unique product. The amount of customisation this provides, with the addition of the backplate, will create some truly personalised configurations!

We would like to show some of the prototype, please note that this off-tool sample does NOT YET have any surface finishing and DOES NOT represent the final product and how it will look. When the surface finish is added, it will better diffuse the light on the surface of the enclosure and hide most of the internal mould markings. This T0 sample is moulded in our ICED colourway (clear). We’re also adjusting our custom-made threaded inserts to be silver in colour so that it matches all colourways that the KARA will be available in, both at launch, and with future editions.

The MUTE and Plate in our ICED colourway provides a completely even spread of diffused light between the keys. The colour, brightness and animation can all be adjusted with VIA, our GUI configurator (which runs on Windows, Mac OS & Linux).

KARA consists of four separate mouldings; the main enclosure, the switch-plate, the backplate and the base.

We are hard at work to get everything ready for launch in August, as it stands, the product is ready to launch now. But we’re excited to show what our team has been working on behind the scenes when the launch is ready. The KARA will be offered as a pre-order so that we can supply the demand required for it. With the nature of how this product is manufactured, we can anticipate a much quicker turnaround time in production and are excited to see how this keyboard will be customised and made their own.

We also look forward to sharing more of these behind-the-scenes look into our products and how they’re made in the future. We’re incredibly excited to bring KARA out to market, our most accessible, and our favourite board to date. Launching at our entry price of $160 USD.

OUR NEW Profile Keycaps

We have also been prototyping and testing our new profile keycap; it features a cylindrical sculpt to fit the finger comfortably. Each row is angled to aid in accurate typing. We are also yet to name it.

Below is the first 3D printed set of the profile for testing. At this stage, the keycaps are ready for moulding, but we are working on adding double-shot legends to finalise the product. As you can understand, this will take some time to perfect and get right; we are working quickly to bring these out as soon as we can. As we need to start the tooling and test multiple iterations until it meets our strong requirements for quality. Unfortunately, it will be after KARA is ready for launch, but will be available sometime shortly after.

Support Channel

As we’re nearing the end of the U80-A fulfilment, the support tickets are starting to pile up. We appreciate everyone's patience through this, as going through the number of tickets can take a matter of days. We have added additional support staff to also help with this. And another gentle reminder to please do not be rude with any of our team members or customer service agents - we are all human and need to be treated with respect. At the end of the day we want to resolve the issue as best we can, being rude or entitled with your interactions does not help with this - please be friendly and calm, and together we can work to resolve the issue. We ask that anyone with a problem, calmly explain what the issue is to support@rama.works (or by lodging a ticket at: https://support.rama.care) and we will do everything we can when we can. Again, apologies for any delays and wait time for a response. Also, there is a known issue with one of the batches for the PORT units where the raw, mirror polished brass was cleaned using the incorrect solvent before PVD coating was applied. Unfortunately, this was not caught during QC as the issue didn’t arise until after it was shipped and received at our warehouse. We are currently taking a log of which units are affected as they are received and will produce replacement units once we find out how many need replacing. Replacement units will be shipped out via DHL Express as soon as we have them in hand. Past this, we’re thrilled to see a lot of the incredible setups being posted online and finally getting put to good use. 💛

Support Channel / 135 Canister / Silver Hotshoes / GRID NANO

Support Channel

Since beginning RAMA WORKS, I’ve always wanted to handle everything myself as everyone must receive the same care and attention. Over these few years, I’ve personally answered over 8000 support tickets (and the typical 4 level chains within) on top of those that emailed me directly. Ongoing, this hasn’t been sustainable and has prevented me from doing things to run the company in its full capacity and to work on making new products. As of yesterday, we’ve brought on a new member to work on our support channel and handle those requests. We’ve currently disabled Facebook Chat and not actively replying on Instagram/Twitter at our full capacity as it’s been overbearing - we will train up and have the ability for these channels in the following months. Previously, personally handling support emails, there are many people I have interacted with and love chatting to. With new personnel on board, we will not tolerate any disrespect or harassment towards our team members - at the end of the day, we want to do whatever we can to resolve an issue and make sure everyone is happy. We appreciate everyone’s patience and are excited for what’s to come for the rest of the year as I have more time to allocate in what I enjoy. I will continue to focus more effort in supporting this update blog whenever possible! 💛

Sneak peak of some of the packaging that we commissioned from the incredibly talented Janne Iivonen for the KARA!

135 Canister / Silver Hotshoes

With the Film Canisters / Hotshoes, we thought that we had received all units in the first shipment. Unfortunately, this was not the case. With the reduced transit/freight flights, we’ve had to space out our shipments as there’s a newly introduced weight limit with some carriers in reducing the amount of air-freight you can send at a time. So we’re receiving items in batches. The first batch was the all the 120 (4U) canisters, and we’ve shipped out all of those orders. We’ve shipped around 60% of the 135 (2U) canisters and are expecting to receive the second batch in about two weeks where we will swiftly pack and send them as soon as they arrive. The same case with the hotshoes, all KURO units have shipped and are expecting to receive the MIST hotshoes by the end of the week or early next. Some orders may have had the shipping labels already printed, and have received a ship notification - as soon as the extra 135 canisters arrived and are picked up by DHL, you’ll receive an email from DHL 🤗

M50-A NANO

For those interested, we present, the NANO colourway of the M50-A!

RW CHESS

An early look at our chess set that we are working on! ♛

Moving!

The KARA will have many possible combinations, we're excited to see what choices are made!!

In other news, we're moving offices this week and have been spending most of our time packing, we apologise for the delayed responses and hope to return to normal starting next week. Warehouse shipping as usual.

M50-A PCB / Inventory 2 bands/ RW01 parts/ ICED Dampeners / Heavy Industry SEQ3

M50-A PCBS

The M50-A PCBs have arrived! The prototype enclosure should also be arriving in the following weeks in which we’ll produce a typing video. We’re also adjusting our setup for improved audio.

Inventory 2 Bands

These have also arrived, now we’re awaiting the Inventory 2 wallets themselves which have been shipped - however, given the current reduction of transit lanes it will take longer to arrive than usual.

ICED Dampeners

Now in stock and shipping next week!

RW01 Wheels

Have are arrived and are waiting to be paired with the car itself! They are en route.

Heavy Industry SEQ3

Arrived yesterday and we will start packing and shipping starting this upcoming Monday and throughout the week!

RW TUB Prototype

RW TUB PROTOTYPING

We’ve begun prototyping our recently shown storage Tub to test both sizing and functionality.

Shown below are 3D printed prototypes, these are printed from Nylon-12 and have an unfinished, rough texture with inconsistent coloring. These are just for testing purposes and do not represent the final finish, quality or material.

Above, is currently our largest variation of the tub. It can hold ~105 switches, amongst anything else you can think to store in it!

We’ve designed the Tub to be easy to hold, with an oversized lid for ease of grip.

The Medium sized Tub can hold ~76 switches. We expect these could be used for many things.

The Small Tub holds ~47 switches. This could be used to store fasteners, large amounts of grease/lube, stabiliser wires/springs, etc.

Here we’re experimenting with seals to water tight the Tub.

Also testing out a baby version of the Tub.

We’re still working on the final colours, materials and finish.

M60-A SEQ2 Extras (+U80/M65/OLIVIA/THERMAL) / Tub

Extras!

Missed out on the M60-A Olivia Edition? M65-B? U80-A? THERMAL? You can fill out the form below for any stock allocations which become available. Invoices are emailed if any allocation opens up!

rama.link/extras

The M60-A SEQ2 Extras will open at 6:00 PM PST TUESDAY 11th February 2020
All colours will be available in very limited supply.

RAMA WORKS® Tub

Who would be interested in a RAMA WORKS® Tub? We’re considering launching a new product for general storage, in 3 varying sizes. Slightly translucent to see if the Tub is filled or not. This will be one of our first products from our RAMA WORKS HOLDINGS (RWH) division.

Download wallpapers like the one above here: files.rama.supply/b/Btx7WuX11bgVddVkX7fc

NEMO / LNY & MORE

NEMO Packaging

The NEMO’s have completed machining and are in the final stages of surface finishing. The packaging has also arrived in our warehouse. We’re also working on extra inclusions to include with each order! The first batch release of NEMO is super important to us and we’re honoured to see these in peoples collections soon.

U80-A / THERMAL

We’ll have updates on the U80 and THERMAL after Chinese New Year, in a few weeks!

M60-A LNY Edition

Following the short-run limited release of the M60-A OLIVIA Edition, we've introduced the M60-A LNY Edition. Featuring a bold RACE Anodised aluminium enclosure with the double-happiness enamel filled Brass backweight.

Backweights from all editions/releases of our M60 are backwards compatible.

Each LNY edition order comes with a RAMA WORKS® Red Pocket and LNY Sticker set

M10-C

The M10 is BACK! This time it will be manufactured and solely sold through RAMA WORKS®. The PCB is backwards compatible with previous revisions and now features RGB LEDs and comes in hot-swap and solderable variants.

M6-C

Our collaboration with Render Weekly is now available to preorder. Featuring design elements put together by the winner, @nachcastillo.designs.

Wallpapers!

We've curated some of our recent images into downloadable wallpapers, follow the link below to download them. We'll expand and add to these as time goes on, and also add some more from our archives.

Canvas 2

The Canvas 2 has now arrived in our warehouse is available through our web store. Units will ship out weekly!

These have been designed to perfectly accent our keyboards, with the Canvas 2 suited to the M60 and KOYU/M65 and the XL suited for the U80.

We're out of office!

We at RAMA WORKS wish everyone a Happy Holidays! We'll be away from the office starting today until the 3rd of January - we appreciate everyone's patience with the support tickets. We're thrilled for what's coming up for 2020 and super happy that we shipped all M60-A SEQ2 units before our warehouse closed for the holidays. Lots of our products also will be shipping out in January, and we can't wait to show what else we've been working on!

We'll be out of the country on business travel and are already excited to get straight back to it when we return. Lots of exciting developments for both existing products and new; including new Inventory 2 editions!

We've also invested in new equipment to help us more rapidly prototype new products. The first will be re-igniting our stabiliser project, and we want to improve these from the stock offerings so want to spend time to make it right.

M60-A SEQ2 now shipping! + Canvas 2

The M60-A SEQ2 units have now arrived on our warehouse, and we’ve already begun shipping units. We’re super excited to see these on peoples desks and what’s been done to personalise them! We appreciate everyone's patience as the units ship out - emails will be sent when the shipping labels are created. DHL Pickups are scheduled daily. If the shipping label has been created, but not picked up yet, then it has not been packed. We will be putting as many hours as we can to ship all units before our warehouse closes for the Christmas break on December 25th; however, we will return in the first week of January.
IF your address is incorrect on the shipment being sent out, a DHL Portal link is typically SMS’d or emailed to you upon pickup. From there you can change your shipping address; or you can call your local DHL Express number, quote your tracking number, and let them know of your new address then (only once the item has been picked up).

SEQ 2

We’re incredibly happy with how the SEQ2 units have come out - here are some photos we took of each edition!

KURO STEALTH

MOON STEALTH

HAZE

MILK

EXTRAS

Extra M60-A SEQ2 units will be available in January. Past this, the M60 will return with SEQ3 shortly after in new editions.

Packaging

We’ve made some adjustments/improvements with the packaging of this round of M60-A units compared to the first. Mostly to more efficiently pack and ship units, reducing the number of processes involved to pack each order.

CANVAS 2

The CANVAS 2 units have shipped from our supplier and will be available in stock on our store when they arrive. They are shipping via sea-freight; we expect them to arrive early January.