Project Updates - Mid December 2021

The team here at RAMA WORKS have been very dedicated to getting our orders and updates on track, doing what we love and producing top quality products. Thank you to all our loyal customers for being patient and for everyone’s support. Here are the following updates for our current projects. We have also been working away on some exciting new projects to come next year!

ZENITH

STATUS: FINISHED FULFILMENT 

Our warehouse staff worked extremely hard to finish fulfilling all your orders. We hope all our customers are enjoying their brand new ZENITH. Make sure you share photos so we can see how yours have turned out! Tag @ramaworks on Instagram so we can reshare 🤗

If you have a support related inquiry, please contact us at support@rama.works or https://support.rama.care/

Remember to include your order number!

U80-A SEQ2

STATUS: FULFILMENT ABOUT TO COMMENCE 

PCB:

The PCBs are finally on their way to our warehouse as we speak! Fulfilment can commence as soon as they arrive at our Melbourne distribution centre. The warehouse team has been very busy organising in preparation for the final components to arrive so we can get all your orders out the door as soon as they land. 

ENCASEMENT:

Encasements, U80 backplates, and internal weights are at our warehouse, awaiting the remaining PCB’s to begin the fulfilment of our orders. 

We have been working around the clock to ensure that we can get these U-80-A SEQ 2 to all our customers after the long wait as soon as we receive all the necessary parts. We know this project has taken some time, and we thank you all for patiently waiting and being understanding of the current circumstances. 

THERMAL SEQ2/THERMAL+

STATUS: IN PRODUCTION

Thermal SEQ2 and Thermal+  encasement are now complete after the desired rose-gold colour has been rectified. These should hopefully be shipped off soon to our warehouse and awaiting other components to fulfil our customer orders expected late Q1 2022. We will keep everyone updated as soon as we have more information.

CAPS KEYSETS 

STATUS: FINAL DAY TO PREORDER

By popular demand and with a bit of help from our manufacturing partners, we are proud to offer this product at a lower price point (excluding CASE). We have made some adjustments to the tooling (Currently at Off-Tool Samples 3 [T3]) and are now finalising the double-shot legends, but overall are very happy - production will be relatively quick when the tooling is complete. Rest assured, the CAPS will be of the high-quality standard and aesthetic of RAMA WORKS® and we are super excited to hear and see these on whichever board they crown!

See below photos of the latest tooled samples:

M65-C 

STATUS: PRE-ORDER CLOSED - PRE-PRODUCTION COMMENCED 

The preorder period for M65-C is closed now, and production will commence shortly! Shipping will start when manufacturing/assembly is complete. Estimated fulfilment: start of Q3 2022

RAMA’S BURGERS T-SHIRT / INVENTORY 2 / KEYCAP

STATUS: AWAITING TRANSIT

We have received some inventory for the RAMA’S Burgers collection. We are waiting for the rest of the inventory to arrive before fulfilment to our customers will commence. We will update everyone as soon as the rest of the products land.

CHESS SET 01 

STATUS: IN PRODUCTION

CHESS PIECES:

After careful consideration, we have opted to proceed with a more classical chess set look (white and black) with ceramic coating for durability and a superior finish. We have also installed silicone feet on the pieces to protect the board’s surface and prevent slipping. 

BOARD

The board features a thick 14mm acrylic base, with silkscreen graphics on the underside - encasing it below the crystal housing. The design of the board has remained essentially the same.

We always aim to provide the most pleasing end-user experience hence the change in finishing for the pieces. If you have any concerns or queries regarding your order, please contact us at support@rama.works or https://support.rama.care/

XO PEN 

STATUS: IN PRODUCTION

The ink refill for the XO PEN is currently being sourced.

TRAY

STATUS: IN PRODUCTION

Production will be completed by the end of the month. Fulfilment of orders will begin when the TRAY arrive at our Melbourne distribution centre. 

JARS

STATUS: PRE-PRODUCTION 

The preorder period for the JARS has ended. Pre-production is currently underway. 

KARA SEQ2

STATUS: IN PRODUCTION

RAMA WORKS® x @st_ali 🇮🇹💚☕️🤍☕️❤️🇦🇺

Status: WIP

Project Updates - Mid November 2021

We would like to sincerely apologise to all our customers for the lack of recent updates, we have been busy working away getting everything back on track to do what we love and produce top-quality products. We recently have welcomed some brand new staff to our team which has been really exciting! We also have been slowly transitioning back into the office from strict Melbourne COVID lockdown so have been thoroughly enjoying the ability to work together again. We are all very dedicated and committed to getting things running full steam ahead so we are excited for the next chapter at RAMA WORKS®. Thank you to all our loyal customers who have been waiting patiently, your support means a lot to us. 💛💛

ZENITH

STATUS: FINISHING UP FULFILMENT 

We are currently shipping out the last few orders and hope that all of our customers are enjoying their brand new ZENITH.

U80-A SEQ2

STATUS: IN PRODUCTION

PCB:

Production of U80-A SEQ2 PCBs was temporarily halted due to the global microchip shortage caused by the pandemic. We are pleased to announce we have secured the necessary supplies and production will resume shortly.

ENCASEMENT:

Our manufacturing partners are experiencing backlogs from the Golden Week holiday in China as well as reduced production capacity from the power tariff imposed by the government leading up to winter. We have received the first batch of encasements, U80 backplates, and internal weights that have arrived at our Melbourne distribution center. We are awaiting the remaining parts, and PCB’s to begin the fulfillment of our orders. 

No one would love to get these out quicker to our customers more than us, for everyone to enjoy them. We know this project has taken some time, and we thank you all for patiently waiting and being understanding of the current circumstances. We are working around the clock to make sure as soon as we receive the last few components, we can ship them off to our customers with no glitches! We are hoping to get the U80-A SEQ 2 to our customers by the end of the year, however, we will keep you all posted closer to the date with any updates we receive. 

THERMAL SEQ2/THERMAL+

STATUS: IN PRODUCTION

Thermal SEQ2 and Thermal+ are currently being anodised. We ran into some issues with attaining the desired rose-gold colour which has since been rectified.

CAPS KEYSETS 

STATUS: PRE-ORDER 

The pre-order period for CAPS is open until December 10th AEDT. By popular demand and with a little help from our manufacturing partners, we are proud to offer this product at a lower price point (excluding CASE). Rest assured, the CAPS will still be of the high-quality standard and aesthetic of RAMA WORKS®.

M65-C 

STATUS: PRE-ORDER 

The preorder period for M65-C is open until November 30th AEDT. Shipping will commence when manufacturing/assembly has been completed.

KATE KEYCAPS

STATUS: PRE-PRODUCTION

The preorder period for the KATE Keycaps has ended. Pre-production is currently underway.

RAMA’S BURGERS T-SHIRT / INVENTORY 2 / KEYCAP

STATUS: AWAITING TRANSIT

We have received some inventory this week which is exciting! The rest of the collection should be shipped to us in the next 2-4 weeks pending quality control. Once these arrive at our warehouse in Melbourne, shipment to our customers will commence. We will update everyone as soon as the rest of the products land.

CHESS SET 01 

STATUS: IN PRODUCTION

CHESS PIECES:

After careful consideration, we have opted to proceed with a more classical chess set look (white and black) with ceramic coating for durability and a superior finish. These are still made from the same aluminium, but now with a more premium ceramic coating finish. We have also installed silicone feet on the pieces to protect the board’s surface and prevent slipping. 

BOARD

The board features a thick 14mm acrylic base, with silkscreen graphics on the underside - encasing it below the crystal housing. The design of the board has remained largely the same.

We always aim to provide the finest end-user experience hence the change in finishing for the pieces. If you have any concerns or queries regarding your order please contact us at support@rama.works or https://support.rama.care/

XO PEN 

STATUS: IN PRODUCTION

The ink refill for the XO PEN is currently being sourced.

TRAY

STATUS: IN PRODUCTION

Aiming for completion by mid-December however this may be extended with the power tariff imposed by the CN Government for Winter. 

JARS

STATUS: PRE-PRODUCTION 

The preorder period for the JARS has ended. Pre-production is currently underway. 

KARA SEQ2

STATUS: IN PRODUCTION

No news for KARA SEQ2.

BAT 01

STATUS: MOULDING

We’ve created the first set of samples of the upcoming BAT and have started on creating the moulds that we can expect to have completed in 30-40 days which we cannot wait to show!

Project Updates - December 2020

KARA

The KARA review units have now been sent out and should make their way into your favourite reviewers’ hands as soon as possible!

You can check out the build video here: rama.link/karabuild

KATE Keycaps

We’re anticipating to have KATE keycap prototypes towards the start of next year. We really look forward to sending these out to reviewers and are hoping they love them as much as we do 🥰

THERMAL + M65-B

The container of the remaining THERMAL and M65-B units is scheduled to be docking in the next few days! Our fingers are crossed for a fast customs clearance process 🤞

However, given the busy time of the year and the continual delays at all ports in Australia this year due to the pandemic, we are expecting it to take some time.

The M65-B ICED units are taking some extra time as the process for the frosted finish requires additional processing — they will be shipped as soon as they’re finished!

If you have an order for an outstanding THERMAL or an M65-B, please make sure your address is up to date! You can view your orders by logging in on our store. If you need to update your address, please: reply to you order confirmation, email us at support@rama.works, or submit a ticket at our support portal to change it (remember to quote your order number!).

The cut-off for this is the 18th of December.

M50-A

The M50-A units are currently progressing through QC and inspection. Once cleared, they’ll be next up for shipping to our warehouse.

M60-A OLIVIA/LNY2020

The M60-A OLIVIA and LNY20 EDITIONS are also progressing through QC and inspection, with some units still anodising. We’re expecting to be able to get them shipped together with M50-A.

Jules

Jules is very close behind with anodising well underway and moving onto QC and inspection as well.

Zenith

Zenith is well into the machining stage currently!

Canvas 2

Almost all of the Canvas 2 deskmat orders that are shippable (i.e. ordered by themselves or with in-stock items) have been shipped now! If your order hasn’t shipped, please get in contact with us.

We will be looking to offer extras as in-stock once we stock take them :)

TRAY

The TRAYs have just arrived and will be processed in the next couple of weeks for shipping!

GRID KEYCAPS

The NOCT GRID keycaps stock has been exhausted and they are currently on backorder. Extras have also been ordered!

U80-A Replacement ROSE bottom weights

For the people affected by the U80-A ROSE Bottom Weight issue, almost all of the replacements have been made now and are being shipped over to our warehouse in small batches currently. Once your replacement ships, you will receive a shipping confirmation.

We want to thank everyone for their understanding and patience regarding this issue! 💛

Heavy industry Spacebar

KBDfans/ePBT are currently producing remoulded spacebars that fix the sticking issue some Heavy Industry sets experience. If you are affected by this issue, please contact us if you haven’t done so already!

NEMO DECOMmission 2 + RW01 NIGHT EDITION

NEMO Decommission 2 and the RW01 NIGHT EDITION car are currently in machining and expected to complete by the end of this month. They’ll then move on to anodisation!

U80-A SEQ2

Pre-production for U80-A SEQ2 is well underway - We’re waiting on ordered material and will begin machining soon.

CHESS SET

We’re working on the latest revisions of our upcoming chess set. We’re super excited and can’t wait to show more ♟

We're moving! + M65/M60/M50/THERMAL/TRAY/CANVAS

As of this week, we have secured a new warehousing and office facility! Currently, fulfilment is operating out of shared premises, so this new facility will help us improve our efficiency by providing much needed additional space.

Once the move is complete, support and fulfilment will happen in a centralised location, allowing support requests/tickets to directly liaise with warehousing as required. Design will still operate from our main office.

For now, our old facility will still fulfil orders as we begin to migrate everything across. Due to the extent of set up and organisation required for moving to the new location, the fulfilment of in-stock items may experience some delays. However, we will work to get through it as quickly as possible. Thank you for your understanding and patience!

THERMAL + M65-B

We know many of you are keen to hear some updates for the remaining THERMAL units and M65-B.

There were some delays due to a supply issue with the packaging but this has since been rectified. The good news is they’re now packed, ready to go and the container to ship them over has been booked! Shipping is scheduled for next week and should take approximately 2-3 weeks to arrive in port.

Accounting for time spent clearing customs and additional logistics, we can expect to receive them by early December. Once arrived, they’ll be processed immediately for fulfilment!

M60-A OLIVIA/LNY20 + M50-A

The M60-A OLIVIA and LNY20 editions plus the M50-A are close behind! Once we have more specific information, we’ll make a new blog post 😊

CANVAS

The CANVAS 2 deskmats have finished packaging and are scheduled to arrive in port on the 15th of November. There are still ongoing delays at all major ports so we’re expecting at least another week or two past this date before we receive them at our warehouse. Tentatively, fulfilment could begin around late November/early December at this stage.

TRAY

The TRAYs have finished up surface treatment, so we may be able to squeeze them onto the next shipment as well — we will confirm in a later blog post!

Manufacturing and updates

While we’re here, we’d like to take this opportunity to elaborate on the manufacturing process and how it can be very difficult to give updates, such as definitively communicating that x keyboard is in y stage and will complete on z date.

Each stage of the manufacturing process is not discrete, every single unit of x keyboard is not machined first and then moved onto the next stage. For example, throughout the manufacturing lifecycle of a product, 70% of the units could still be in the machining stage, while the 30% that have already completed machining will have moved onto surface treatment and so on and so forth.

To further complicate matters, any particular unit can also move backwards in the manufacturing process. For example, if a lighter colour anodisation does not meet our QC standards, it will be re-anodised to a darker colour or e-coated.

Sometimes, we’re also working with partial and/or periodic information from our manufacturer, especially during holiday/vacation periods. We do our best to predict and extrapolate that information into tangible updates!

We’re also happy to announce that we have added another stage of QC to our post-production process. Having 2 separate stages of QC means we can more consistently ensure our high-quality standards are met and further reduce the chance of any blemished units slipping through. Additionally, we’re expanding our machining facilities again, with 20 more machines! Moving forward, this will mean faster project timelines, which will enable greater capacity to handle multiple projects and/or large quantities simultaneously.

Support

As the volume of support tickets increase, we’ve onboarded additional staff to increase our support capacity. It’s super important to us to be able to solve any issues that arise in a timely manner, as recently, our response times have been longer than we’d like. That said, we are still a small team, so as always, your patience is appreciated! 💛

Likewise, starting today, we’ll be closing our Instagram DMs. The business suite/tools provided by Facebook for Instagram DMs are horrendously unreliable. Search is finicky and accidentally losing track of a message chain has happened far too often.

While we love chatting about what new switches you’re excited to try in your M60-A and what keyset you’re matching with your U80-A, closing the DMs will allow us to better focus and track support requests with made-for-purpose software that also connects to our online store. Similar benefits were experienced after closing our Facebook messages.

Please continue to tag us @ramaworks in posts and stories as we love seeing how everyone makes their keyboard their own!

For any issues, questions, order adjustments, or concerns in general, please lodge a ticket through: https://support.rama.care

Sending an email through to support@rama.care or replying to your order confirmation email is also completely fine!

Project Updates - September 2020

THERMAL

The THERMAL units have arrived at our warehouse. Preparation for shipping begins this Monday! There will be extras once all of the pre-orders are shipped.

U80-A SEQ1 EXTRAS

Fulfilment for SEQ1 is more or less complete! We’ll be performing a stock count on Monday to confirm the numbers. Expect to see the sale shortly after - date and time will be announced!

JULES

Jules is now heavily in the machining stage - they’re expected to complete by the end of October/early November currently.

M65-B

M65-B is currently being packaged at the factory - they’ll be shipped to our warehouse once complete. The PCBs are due to be complete at the end of the month and sent to us for early October arrival. The MUTE mounts have already arrived at our warehouse.

M60-A LNY/OLIVIA

Similar to Jules, these are heavily in machining, they’re expected to complete by the end of October/early November.

M50-A + GRID SET B Keycaps

The M50-A units are also in machining currently and are expected to complete by the end of October/early November. The GRID SET B Keycaps are in stock and ready to ship.
KEYCAPS STORE

ZENITH

Production has officially begun for Zenith and they’re currently in the early stages of machining.

CANVAS

The Canvas deskmats are scheduled to ship from our manufacturer to our box supplier at the end of the month for packing - then shipped to our warehouse for fulfilment. Expect another month for sea-freight.

TRAY

The TRAYs are currently in production. We’ll post a further update once we receive an ETA from our manufacturer. UPDATE: Expected to complete around the end of October/Early November.

KATE

The double-shot mould production for the KATE keycaps has begun! We've finalised the placement of the legends for the tooling and progress is being made! We're working on the packaging in the meantime and can't wait to show more.

KARA

The surface finish is now being added to the mould and the master colour batches are being mixed to our specified colours. We are expecting to receive these in the following weeks. Once these are inspected, tested and signed off - we can begin the pre-order! We were really hoping KARA would be ready by the end of this month but as we mentioned in previous updates, we want to get this product exactly right as it’s our favourite to date - we cannot wait for people to try these out for themselves! We’re working on a line of accessories for the KARA series as well.

NEMO Decommission 2

The pre-order for NEMO Decommission 2 closes on the 30th of September. Production will start immediately afterwards.
NEMO PRE-ORDER

COLLABORATION CAPS

We've added the new RWxNK WAVE SEQ2 cap to our store! This cap is machined from Stainless Steel and features a unique chromatic Blue/Purple PVD. This coating is tough to produce as it requires multiple PVD coatings to achieve the multi-colour finish.
KEYCAPS STORE

Heavy Industry SEQ2 / Tray & Inventory PVD shipping / Collaboration caps

Heavy Industry SEQ2

Heavy Industry SEQ2 has landed in our warehouse and will be shipping this week!

We’re excited to see these out & on peoples boards.

Tray & Inventory 2 PVD

We’ve received the Brass PVD Tray’s and Inventory’s - they’re currently being packed and will be going out next week when we receive the remainder of our new packaging which has arrived at seaport. It’s currently in customs and we hope to receive it early next week for immediate shipping.

M6-C, M60-A SEQ2, GRID CAPS, U80-A, Inventory 2 SEQ2, Tray

M6-C

The M6-C enclosures have arrived, we have everything in stock except for the GRID caps & the M6-C Silicone bases. We expect these to all arrive this month though! Then all units will be shipped out if everything in the order is in stock.

We have approved the latest batch of M6-C bases for production; several improvements were made since the initial design. On the left is the first production sample, but given the density of the material, it would cave in too much, so we made some adjustments so that it sits more flush around the PCB.

GRID Keycaps

We’ve received the production polycarbonate colour samples of the GRID keycaps and have begun production on them! We’re looking forward to seeing these on keyboards and shipping them with our M6-C units.

PRODUCTION IS DUE TO COMPLETE BY 1st OF NOVEMBER

We have limited extra stock allocations from manufacturing available through our webstore.

Inventory 2

Inventory 2 Aluminium & Titanium have arrived and will be packed early next week for immediate shipping - the brass units will be sent to us early next week to receive before next weekend.

Tray

As with the Inventory, we’ve received the Aluminium trays in our warehouse and expect the brass ones to arrive early next week. They will be assembled with the silicone feet then packaged for shipping!

U80-A Production

The U80 production is well underway! All the plates have been completed and have been mirror-polished and are now in PVD coating. A majority of the brass underweights have been machined and are off to mirror-polishing. The bases have mostly been completed - machining will soon begin for the top housings. We will also soon start production on the PCB’s.

M60-A SEQ2

The M60-A SEQ2’s are all complete! We are waiting for the ZEIT editions to complete before they’re all sea-freighted to our warehouse for final packing and shipping! That is expected to be this upcoming week.

RW XO Switch Puller / Production Begins

RW XO Switch Puller

We have completed the final round of prototyping for our RAMA WORKS® XO Switch Puller. We’ve designed this product to easily remove switches as quickly and accurately as possible without damaging the switch or scratching your case. It’s made out of SS304 and powder coated in our signature YOLK colour then laser etched with the RAMA mark and product code.

These will be included with the M60-A SEQ2 and the U80-A.

Distributor? Want to stock the XO Switch Puller? Please contact kate@rama.works (cc mail@rama.works)

Production Begins!

Inventory 2: Sourcing material for production
M6-C: Sourcing material for production
U80-A: Sourcing material for production
Tray: Sourcing material for production
Grid Caps: T2 sample arriving next week
Film Canister: Design for Manufacture by end of July
Hat/Dust Bag: First manufacturing run in stock by August
Apparel: Awaiting latest sample - due in 2 weeks

KOYU - 2 days left for pre-order / Guides / Inventory / Tray

Final 2 days left to pre-order the KOYU before we close orders and begin production next month!

Keyboard Guides

We have a series of guides for our M60-A keyboard (and generic guides such as stabiliser lubing) and we've been adding more every week, if you're having some trouble or just want to see what the default layout is go check it out through the link below!

Inventory 2 / Home

Our Inventory 2 will be returning along with our homeware offerings! Early next year, stay tuned!

Olivia XO / Inventory 2 / Tray SEQ 2

Olivia XO

The Aluminium Olivia XO caps are packed and shipping to our distributors via DHL Express, they should arrive to our distributors soon! We will have extras available in 2-3 weeks, stay tuned.

Inventory 2

A majority of the XO cards have arrived and we have packed all colours except for LNY Gold and Sage (we are awaiting replacement Sage units).  We will be shipping out a bulk of orders over the week. We anticipate the replacement Sage and Gold XO cards to arrive this Friday.

Tray

The Aluminium and PVD Brass Tray's are all packed and ready for shipping - expect order fulfilment emails to come through soon!

Tray SEQ 1

The Tray's are all in stock and we are just awaiting new packaging. We are extremely happy with how the Liquid Series trays came out, we want to do something a little more special with the packaging. Each one is hand mirror polished for over 2 hours and then PVD coated! Packaging will be finished this week and shipped to us to arrive in the following weeks. Excited to finally get them out!