In recent months RAMA WORKS has become aware of public commentary regarding the departure of a RAMA WORKS employee and the impact that has had on our business.
As you might know, RAMA WORKS has filed proceedings in the Federal Circuit Court of Australia against a former employee. As those proceedings are ongoing, RAMA WORKS does not consider it appropriate to publicly comment on the matters out of respect to the judicial system, other than what is outlined at a high level in this announcement.
RAMA WORKS is also aware of public commentary about order delays and future product lines. Many recent events have inevitably caused disruptions to supply chains worldwide, including the COVID-19 pandemic.
On top of this, over the last 12 months, the RAMA WORKS team has had to work hard to mitigate issues that it alleges were caused by a certain ex-employee. Amongst many other things, this has involved the time-consuming process of cross-checking every single product down to the smallest details.
In several instances, the internal auditing resulted in production orders having to be corrected and remade. These issues are primarily rectified, with orders back on track and to be delivered as soon as practicable.
We want to take this opportunity to assure our customers that RAMA WORKS sold the products in good faith, intended to, and will fulfil the products within industry standard timeframes.
With respect to the ongoing litigation, at a high level, the proceedings concern the following allegations: A former employee of RAMA WORKS:
acted improperly whilst under employment
took and retained information from RAMA WORKS’ business (including intellectual property and confidential information) towards the end of their employment
has used that information to develop and sell products in a competing business
The decision to file the legal proceedings was made only after a thorough investigation into the conduct of the ex-employee and was by no means taken lightly.
We apologise for the delays, which were absolutely beyond our anticipation and control. We understand the impact this has had on our customers, clients, vendors and other key stakeholders, and we genuinely appreciate your patience.
For further information on the status of orders, please refer to our updates page:
https://ramaworks.store/pages/updates