Now that the THERMAL units are in, we’ve taken some detail shots of how they look! See below for some pictures 📸
THERMAL - MILK
THERMAL - SOYA
THERMAL - MOON
THERMAL - KURO
THERMAL - ROSE
THERMAL+ - MILK
THERMAL+ - SOYA
THERMAL+ - MOON
THERMAL+ - KURO
THERMAL+ - ROSE
RAMA WORKS and Wilba Tech have reached a positive agreement regarding the fulfilment of THERMAL and THERMAL+ keyboards.
Both parties wish to assure our customers that we are working together to have these keyboards in our customer’s hands by Q4/2022.
The encasements are completed and will be sea freighted to our Melbourne warehouse. Concurrently, the PCBs are now in production with an estimated lead time of six weeks.We appreciate your patience and understanding and look forward to everyone enjoying their Thermals!
As we wait for products to arrive at our warehouse, we have been working on some items which will be included with our upcoming releases:
Microfiber Gloves:
Cleaning Cloths:
And some new products:
Playing Cards
WORK IN PROGRESS. Featuring holographic, foil and other premium features.
NFC Access Control Cards:
We needed some elite access control cards for our office, so we decided to make our own! They’re stainless steel, weighing in at 25g and 0.8mm thick. There’s a deep-etched circular center on one side where the RFID chip sits, allowing us to not use the typical plastic lamination for one side of the card and have it remain full metal. They are laser etched, painted and have a lot of detail. These will first be available in stock alongside some of the other items arriving next month: The XO Team cap, XO Pens.
Collaboration Artisan Keycaps:
We’ve received another batch of our collaboration caps which are currently being QC'd and packed by our warehousing team as quickly as possible to our distributors. For those who have purchased directly from us, please contact us through support@rama.works if you have moved/changed addresses and our team will be happy to assist as best we can.
XO Pens
After initial QC we have opted to refinish the brass units of the XO PENS. We are expecting them to arrive by the end of this month leading up to the start of next month.
UPDATE: The first batch is inbound to our warehouse (the brass ones are being re-finished as we wernt’t satisfied with the finish of the brass units)
Chess Set:
The first revision of the packaging came in which we are really happy with. It feels like a solid showcase piece you would want to keep on a coffee table. There have been some minor adjustments made and the second set of samples are en route.
JARS:
We were expecting to receive the JARS last week, but the manufacturer has informed us of an issue with the rubber seals. The new gasket tooling will be finished by next week and the JARS will ship out that same week. We will post updates when this has been shipped through our socials e.g. Instagram, so please be sure to follow us if you haven’t already.
UPDATE: These are inbound to our warehouse.
60%/65% PCB's:
The latest round of PCBs have arrived and we are currently performing further evaluation and testing. We are also remolding the PE Foam to adjust the sound signature and adding additional cutouts for the stabilisers.
THERMAL
The SEQ 2 THERMAL units are in the final stages of assembly and packaging at the factory and will soon move to complete the assembly/packing of the THERMAL+ units. We will create another update when these are done and ready for sea-freight.
M60-B, M65-C, U80-B:
At this stage we’re looking at next year for fulfillment, we will keep updated if this is pushed forward.
KARA:
Pending the completion of the updated PCB’s we expect we can have the units completed soon after.
MATS: (IN PRODUCTION)
Packaging production is underway and when complete, will be assembled and shipped to our warehouse for fulfillment. We are expecting these to arrive in 2 months.
LOVE MATS DONATION:
Proceeds of our LOVE Mat edition MATS will be donated to Beyond Blue. Every month, thousands of people reach out to Beyond Blue for advice, support and information. Your donations go directly towards funding Beyond Blue’s Support Service so these calls don’t go unanswered. By supporting Beyond Blue, we are joining a community that is working to reduce the stigma, prejudice and discrimination that act as barriers to people reaching out for support.
Doubleshot Keycaps (KATE/CAPS):
The latest round of fine tuned samples have arrived and there are still very minor inconsistencies. We were still not 100% happy with the quality and again, Injection Molding is an iterative process - tooling after tooling changes until the end result is what’s expected. We are expecting to receive another batch soon, and will post pictures when they’re in.
INSTAGRAM 80K GIVEAWAY
We’ll be soon announcing a giveaway for reaching 80K followers, with a few exciting prizes!
We have experienced more delays due to continued disruptions to the supply chain spanning across all industries. In particular with our manufacturers and material suppliers inundated with lockdowns. We are now working hard with our partners to ascertain how we can catch up on progress and appreciate your patience during this time. Here are some project updates:
DUCK Switches:
Prototypes of DUCK have landed and we are very happy with the results. We have fine tuned some minor details and the final samples are en-route. Excited to see how these switches will be applied during beta testing and general release. DUCK switches will be dropped in packs of 10 / 70 / 90 and can be added to pre-existing orders to save on shipping.
XO Team Caps:
We have received samples of the new generation XO Team Cap constructed with our own custom-made fabric. Some adjustments have been made to the shape and design elements (removing eyelets). These are already in production and will be available in-stock next month.
XO Saber:
Our May the 4th post generated a lot of traction for the RAMA WORKS Edition Saber. We are planning on introducing this as a contemporary art piece. The initial sample has been 3D printed with a metal prototype soon to follow once some modifications are made. We are thrilled to be adding more novelty / collectible items such as these to our catalog.
Doubleshot Keycaps:
The latest round of fine tuning has taken longer than expected as both our manufacturing partners and ourselves have been unhappy with the legends. These are very minor (and barely noticeable) inconsistencies between different injection molds on the production line. That being said, we wanted these to be exactly what we envisioned before mass production.
KARA SEQ 2:
The second iteration of the PCB has been completed and we’re waiting for them to arrive at our offices for final testing. Samples are on-track to ship at the end of the week.
Chess Set:
The packaging design has been finalized and we are expecting to receive a sample of this by the end of the month - we will update with photos when everything lands.
JARS:
Injection molding of the JARS has been completed.The gasket/seal that sits under the lid wasn't functioning as expected so these have had to be reworked. We are expecting the shipment to arrive at our warehouse in Melbourne next week and will be distributed to you guys shortly after.
M6-C / GRID Caps:
Dandy has been shipped to all of our distribution partners. Metropolis enclosures are complete and are currently being assembled. The GRID caps and other components for these are already packed and waiting. As soon as METROPOLIS arrives to our warehouse they will be quickly packed and sent to our distributors for shipment!
By popular demand, we have also released Grid Set C Keycaps in MUSK (pink), MOMO (Light Orange), and MINT (Minty Green), with the Group Buy ending May 31st. Pre-order here:
ramaworks.store/products/grid-set-c-keycaps
Select versions of the GRID SET A and GRID SET B are also available.
MATS: Pre-order open (IN PRODUCTION)
We are excited to introduce our new MATS, available exclusively through RAMA WORKS®. This improved desk mat comes in four different colourways, perfect for matching any keyboard and desk setup combination. Production has already begun and the estimated date for fulfillment will be 1-2 months after the group buy end date (31/May).
Pre-order here: ramaworks.store/products/mats
If you encounter any issues with the shipping options please contact support@rama.works and our team will be happy to assist as best we can.
We have all been through a lot in the past few years. That is why the team at RAMA WORKS has decided to support Beyond Blue and donate all proceedings from the LOVE Edition to the cause. Beyond Blue is Australia’s most well-known and visited mental health organization, dedicated to supporting people affected by anxiety, depression and other related mental illnesses.
PENS:
The housings for PEN have been completed and the ink cartridges have cleared customs from Hong Kong to our manufacturing partners. These are now being assembled by hand to test the fitment of each individual unit. We are stoked to see this product come to fruition and look forward to getting these into your hands.
Updated THERMAL packaging with ROSE GOLD foiling
THERMAL SEQ2 / THERMAL+:
THERMAL enclosures are finished and are currently being assembled and packaged by our manufacturer. The PCB manufacturer has received the components (ATMEGA Chips / JST Cables etc) from our suppliers and will commence production when the units are sea freighted to our warehouse for Q.C.
There was an overwhelming response surrounding our April Fools post. Therefore we have begun initial ideation for the Planter and will be bringing this product to life 🍀
PRODUCT PREVIEWS:
We also have a lot going in the background that we cannot wait to reveal!!
RAMA WORKS has invested our time and resources to continuously improve and bring the best quality products to our customers. Although we have constantly been trying our best to push all the products out on our end, we are unfortunately stuck with limitations. The Global Covid Pandemic has caused more delays this year, with businesses and logistics being completely shut, then reopening with reduced capacity causing a backlog. Understandably we know this is frustrating. However, we will continue to do our best and keep everything moving and work out ways to avoid this in the future.
Our team has been working on new and exciting ideas, which we want to source and produce locally to avoid any further halts to production due to the pandemic while supporting local businesses. So stay tuned to the magic our team has been working on!
Doubleshot Keycaps:
After receiving the last batch of samples a few weeks ago, we were not 100% happy with the quality. We made some adjustments to the doubleshot tooling, which is more involved due to the material shrinkage and material flow between the legends. The samples with the new adjustments will arrive soon, and we are confident they will meet our high-quality standards and proceed with production.
We’re also adjusting the case to have an extended internal hinge - we’ve received the updated sample of this and are happy with it, and it is what will be utilised for the end product.
Jar: Production nearly completed
After adjusting the top lid mould to increase the draft angle by 2 degrees to apply a heavier texture finish to improve the grip, we have also opted for a translucent finish for better wear, which would hide any visible scratches over time. Hopefully, if there are no further logistical delays due to covid restrictions with the supply chain, we should be on track to get these out in the next month as they are currently being all moulded.
For any further clarifications on your JARS order, please do not hesitate to get in contact with us at support@rama.work
Here’s how the finish is changing:
M6-C:
The M6-C PCB’s have finally arrived at our warehouse and are going through a rigourous quality check. We have the M6-C Dandy enclosures and GRID caps in our Melbourne Warehouse and will be ready to ship these shortly. We expect the remainder of the M6-C enclosures to be completed in 1-3 months. We’ll also make available in stock the new GRID colours we made for these.
RW KEYBOARD BUILD - SNAP AND WIN A U80 ⌨️ 😍 📸
Have you built your own RAMA WORKS Keyboard and want to add a U80 to your collection?! 💛 ⌨️ 🎁
All you need to do is take a creative photo of your own RAMA WORKS Keyboard Build and share it on either Instagram, Facebook or Twitter & tag @ramaworks including the hashtag #RWxMyKeyboardBuild.
The winning photo will be re-shared on all our social platforms 🥳
Our support team will get in contact with the winners via the information provided to organise your prize - we will do our best to provide the preferred colour keyboard to the winners - subject to availability ⌨️💛
👇Enter👇
Photo Competition Entry
👀
Our manufacturing partners in Shenzhen / Shanghai have been placed under strict lockdown to curb the current COVID outbreak. This means that the global supply chain across all sectors will be disrupted for the foreseeable future. We are closely monitoring the situation and will continue to do our best under circumstances out of control. Thank you to all our loyal ongoing clients for their patients during these difficult times. We understand the delays can be frustrating, and in the ideal setting with no supply chain issues, we would be able to get the products to you in a timely manner. The past year has shown us how quickly things can change, so we are also adapting our Business by looking at new products we can source locally to avoid these issues and continue providing high-quality products.
Timelines from the previous March update on our other products are still valid.
We at RAMA WORKS place quality and care at our highest priority; we want to deliver a product we’re proud of.
Doubleshot Keycaps:
Two weeks ago, we received the latest batch of sample caps from the mould, and we’re still not completely satisfied with the legends on the modifier caps - we’ve outlined the changes we require and expect the next round of samples to arrive in 2-3 weeks or so. Again, Injection Molding is an iterative process - tooling after tooling changes until the end result is what’s expected. Doubleshot tooling is a bit more involved as the material shrinkage, and material flow between the legend and the casing needs to be accounted for. We’re confident that the keycaps will be completed relatively quickly once we receive samples we’re happy with. Of course, this is taking longer than expected, but we want what will be received by our customers to be what we expect.
We’re also adjusting the case to have an extended internal hinge - we’ve received the updated sample of this and are happy with it, and it is what will be utilised for the end product.
Jar:
These are almost production-ready; the top lid mould is being adjusted to increase the draft angle by 2 degrees to apply a heavier texture finish. The current texture does not have enough grip.
Here’s how the profile’s changing:
We can expect the production to complete in around 1-2 months.
THERMAL SEQ2 / THERMAL+:
We are expecting these to arrive in 2-4 months. We will have a fair amount of extra units available for these.
Pen:
Enclosures are done, and the included pen ink has been secured - we’re finalising the packaging. We should receive these in 1-2 months. We’ll also have extra’s available when they arrive and the original orders are shipped.
M6-C:
The M6-C PCB’s will be arriving in a month. We have the M6-C Dandy enclosures and GRID caps in our Melbourne Warehouse and will be ready to ship once the PCBs arrive. We expect the remainder of the M6-C enclosures to be completed in 1-3 months. We’ll also make available in-stock the new GRID colours we made for these.
Chess Set:
2-4 months until complete
KARA / M60-B / M65-C:
We’ve received the samples of the updated PCBs and are currently testing them before putting them into production. We’ve tested them in the KARA and M65 with ICED plates, and they feel really great; it provides a lot more dampening/give with the typing experience.
Metal Keycaps:
We are aiming to complete all outstanding keycaps within 1-4 months.
U80-A SEQ 2 Extras / Trays:
Being packed and going out ASAP!
BAT:
The moulded BATs are production-ready. We can’t wait for people to feel the quality and weight of these!
Jumpsuit:
These are production-ready and will launching alongside the BAT at a later date
Our manufacturing partners in Shenzhen / Shanghai have been placed under strict lockdown in a bid to curb the current COVID outbreak. This means that the global supply chain across all sectors will be disrupted for the foreseeable future. We are closely monitoring the situation and the current advice is that the lockdown should lift by next Monday, 21 March.
To celebrate the Year of the Tiger, we want to share a little love with a festive keyboard. We looked deep into our archives and found a rare piece to give to one lucky winner for free !!!
Yes, you heard that right 😍👏
PRIZES:
1 x M60-A LNY20 Edition in RACE (Red Aluminium) with GOLD (Brass) Backweight. Valued at USD 360 and the LAST unit in existence.
3 x INVENTORY 2 LNY20 (Red Aluminium). Valued at USD 59 each.
TO ENTER
✔️Follow @ramaworks
✔️Tag a friend to share the love
✔️Tell us your New Year's resolution
It's as simple as that 😀
A winner will be drawn at random on January 31st from all eligible entrants and notified via DM for your details. Another three valid entrants will be randomly selected for the LNY inventory wallets.
Good luck everyone 🐯🧧🧨
Enter Now
We are wishing everyone a Happy New Year! The team here at RAMA WORKS is excited to start fresh and work away at new projects.
The Chinese New Year will fall on Tuesday, February 1st, 2022, starting the Year of the Tiger. Celebrations traditionally last for 3-4 weeks and will result in a halt in manufacturing during the holiday; however, we have many products arriving before this, which our Melbourne warehouse will continue to operate for fulfilment.
Here are the updates for our current projects:
STATUS: FULFILMENT IN PROGRESS
We have been working around the clock to ensure that you all receive your U80-A SEQ 2 after the long wait. We know this project has taken some time, and we thank you all for patiently waiting and being understanding of the current circumstances. We hope you enjoy your U80-A and make sure to take a snap of your build and tag @ramaworks so we can see your creation!
Please make sure your shipping address is up to date! You can check by logging in at https://ramaworks.store/account/login and navigating to your order.
Note: Changing your default address will not update past orders.
If you need to correct your shipping address, please get in touch with us at support@rama.works or https://support.rama.care/
Remember to include your order number!
STATUS: PRE-ORDER OPEN
The famed M60 silhouette returns with newly updated internals with the removal of the integrated plate in favour of the gasket mounted sub-assembly. Keeping its aesthetic beauty from its predecessor, first released in 2018, the M60-B has been re-engineered & designed to provide a modern typing experience with added compatibility with our KARA range. Pre-order closes on January 31st.
You can purchase the refreshed design with new innovative features using the link below:
https://ramaworks.store/products/m60-b
STATUS: IN PRODUCTION
PCB manufacturing will start in late February after the Chinese New Year festive period. Customer orders are expected to begin fulfilling in late Q2 2022. We will keep everyone updated as soon as we have more information on the PCBs completion and arrival at our warehouse.
STATUS: PRE-ORDER CLOSED - PRE-PRODUCTION COMMENCED
We are finalising the legends and working on adjusting the casing tooling. Shipping will begin when manufacturing/assembly is complete.
STATUS: PRE-ORDER CLOSED - PRE-PRODUCTION COMMENCED
The preorder period for M65-C is closed now, and production will commence shortly! Shipping will start when manufacturing/assembly is complete. Estimated fulfilment: Q4 2022
STATUS: FULFILMENT ABOUT TO COMMENCE
After receiving some inventory for the RAMA's Burger collection, we were hopeful the remaining would have arrived in December. Unfortunately, that was not the case due to a backlog in shipping and covid cases halting daily limits of shipments and delays, which were out of our control.
The good news….
We will have all the inventory shipped to us before Chinese New Year, so our warehouse will fulfil orders as soon as they arrive in Melbourne!
Please make sure your shipping address is correct! You can check by logging in at https://ramaworks.store/account/login and navigating to your order.
Note: Updating your default address will not update past orders.
If you need to update your shipping address, please get in touch with us at support@rama.works or https://support.rama.care/.
Remember to include your order number!
STATUS: IN PRODUCTION
CHESS PIECES:
After careful consideration, we have opted to proceed with a more classical chess set look (white and black) with ceramic coating for durability and a superior finish. We have also installed silicone feet on the pieces to protect the board's surface and prevent slipping.
BOARD
The board features a thick 14mm acrylic base, with silkscreen graphics on the underside - encasing it below the crystal housing. The design of the board has remained essentially the same.
We always aim to provide the most pleasing end-user experience hence the change in finishing for the pieces. If you have any concerns or queries regarding your order, don't hesitate to get in touch with us at support@rama.works or: https://support.rama.care/.
STATUS: PRODUCTION NEARLY FINISHED
We will be receiving the XO PENS next month! Fulfilment of orders will begin when stock arrives at our Melbourne Distribution Center.
STATUS: PRODUCTION COMPLETED - FULFILLMENT ABOUT TO COMMENCE
The TRAYS will be arriving this month so our warehouse can fulfil customer orders as soon as they arrive.
STATUS: PRE-PRODUCTION
The preorder period for the JARS has ended. Pre-production is currently underway.
STATUS: IN PRODUCTION
Production for the encasements is underway. We have changed the PCB design to add the flex cuts with the prototype arriving after Chinese New Year. Production on the new, improved design of the PCB can begin shortly after. We will keep everyone updated as soon as we have more information on when fulfilment can commence.
STATUS: Pre-Production
The latest off-tool samples have come out of the moulds with their final texture finish and are inbound to our HQ. We can't wait to show the pre-production samples when they land!
👀
The team here at RAMA WORKS have been very dedicated to getting our orders and updates on track, doing what we love and producing top quality products. Thank you to all our loyal customers for being patient and for everyone’s support. Here are the following updates for our current projects. We have also been working away on some exciting new projects to come next year!
STATUS: FINISHED FULFILMENT
Our warehouse staff worked extremely hard to finish fulfilling all your orders. We hope all our customers are enjoying their brand new ZENITH. Make sure you share photos so we can see how yours have turned out! Tag @ramaworks on Instagram so we can reshare 🤗
If you have a support related inquiry, please contact us at support@rama.works or https://support.rama.care/
Remember to include your order number!
STATUS: FULFILMENT ABOUT TO COMMENCE
PCB:
The PCBs are finally on their way to our warehouse as we speak! Fulfilment can commence as soon as they arrive at our Melbourne distribution centre. The warehouse team has been very busy organising in preparation for the final components to arrive so we can get all your orders out the door as soon as they land.
ENCASEMENT:
Encasements, U80 backplates, and internal weights are at our warehouse, awaiting the remaining PCB’s to begin the fulfilment of our orders.
We have been working around the clock to ensure that we can get these U-80-A SEQ 2 to all our customers after the long wait as soon as we receive all the necessary parts. We know this project has taken some time, and we thank you all for patiently waiting and being understanding of the current circumstances.
THERMAL SEQ2/THERMAL+
STATUS: IN PRODUCTION
Thermal SEQ2 and Thermal+ encasement are now complete after the desired rose-gold colour has been rectified. These should hopefully be shipped off soon to our warehouse and awaiting other components to fulfil our customer orders expected late Q1 2022. We will keep everyone updated as soon as we have more information.
STATUS: FINAL DAY TO PREORDER
By popular demand and with a bit of help from our manufacturing partners, we are proud to offer this product at a lower price point (excluding CASE). We have made some adjustments to the tooling (Currently at Off-Tool Samples 3 [T3]) and are now finalising the double-shot legends, but overall are very happy - production will be relatively quick when the tooling is complete. Rest assured, the CAPS will be of the high-quality standard and aesthetic of RAMA WORKS® and we are super excited to hear and see these on whichever board they crown!
See below photos of the latest tooled samples:
STATUS: PRE-ORDER CLOSED - PRE-PRODUCTION COMMENCED
The preorder period for M65-C is closed now, and production will commence shortly! Shipping will start when manufacturing/assembly is complete. Estimated fulfilment: start of Q3 2022
STATUS: AWAITING TRANSIT
We have received some inventory for the RAMA’S Burgers collection. We are waiting for the rest of the inventory to arrive before fulfilment to our customers will commence. We will update everyone as soon as the rest of the products land.
STATUS: IN PRODUCTION
CHESS PIECES:
After careful consideration, we have opted to proceed with a more classical chess set look (white and black) with ceramic coating for durability and a superior finish. We have also installed silicone feet on the pieces to protect the board’s surface and prevent slipping.
BOARD
The board features a thick 14mm acrylic base, with silkscreen graphics on the underside - encasing it below the crystal housing. The design of the board has remained essentially the same.
We always aim to provide the most pleasing end-user experience hence the change in finishing for the pieces. If you have any concerns or queries regarding your order, please contact us at support@rama.works or https://support.rama.care/
STATUS: IN PRODUCTION
The ink refill for the XO PEN is currently being sourced.
STATUS: IN PRODUCTION
Production will be completed by the end of the month. Fulfilment of orders will begin when the TRAY arrive at our Melbourne distribution centre.
STATUS: PRE-PRODUCTION
The preorder period for the JARS has ended. Pre-production is currently underway.
STATUS: IN PRODUCTION
Status: WIP
RWxMK Collab
We would like to sincerely apologise to all our customers for the lack of recent updates, we have been busy working away getting everything back on track to do what we love and produce top-quality products. We recently have welcomed some brand new staff to our team which has been really exciting! We also have been slowly transitioning back into the office from strict Melbourne COVID lockdown so have been thoroughly enjoying the ability to work together again. We are all very dedicated and committed to getting things running full steam ahead so we are excited for the next chapter at RAMA WORKS®. Thank you to all our loyal customers who have been waiting patiently, your support means a lot to us. 💛💛
STATUS: FINISHING UP FULFILMENT
We are currently shipping out the last few orders and hope that all of our customers are enjoying their brand new ZENITH.
STATUS: IN PRODUCTION
PCB:
Production of U80-A SEQ2 PCBs was temporarily halted due to the global microchip shortage caused by the pandemic. We are pleased to announce we have secured the necessary supplies and production will resume shortly.
ENCASEMENT:
Our manufacturing partners are experiencing backlogs from the Golden Week holiday in China as well as reduced production capacity from the power tariff imposed by the government leading up to winter. We have received the first batch of encasements, U80 backplates, and internal weights that have arrived at our Melbourne distribution center. We are awaiting the remaining parts, and PCB’s to begin the fulfillment of our orders.
No one would love to get these out quicker to our customers more than us, for everyone to enjoy them. We know this project has taken some time, and we thank you all for patiently waiting and being understanding of the current circumstances. We are working around the clock to make sure as soon as we receive the last few components, we can ship them off to our customers with no glitches! We are hoping to get the U80-A SEQ 2 to our customers by the end of the year, however, we will keep you all posted closer to the date with any updates we receive.
STATUS: IN PRODUCTION
Thermal SEQ2 and Thermal+ are currently being anodised. We ran into some issues with attaining the desired rose-gold colour which has since been rectified.
STATUS: PRE-ORDER
The pre-order period for CAPS is open until December 10th AEDT. By popular demand and with a little help from our manufacturing partners, we are proud to offer this product at a lower price point (excluding CASE). Rest assured, the CAPS will still be of the high-quality standard and aesthetic of RAMA WORKS®.
STATUS: PRE-ORDER
The preorder period for M65-C is open until November 30th AEDT. Shipping will commence when manufacturing/assembly has been completed.
STATUS: PRE-PRODUCTION
The preorder period for the KATE Keycaps has ended. Pre-production is currently underway.
STATUS: AWAITING TRANSIT
We have received some inventory this week which is exciting! The rest of the collection should be shipped to us in the next 2-4 weeks pending quality control. Once these arrive at our warehouse in Melbourne, shipment to our customers will commence. We will update everyone as soon as the rest of the products land.
STATUS: IN PRODUCTION
CHESS PIECES:
After careful consideration, we have opted to proceed with a more classical chess set look (white and black) with ceramic coating for durability and a superior finish. These are still made from the same aluminium, but now with a more premium ceramic coating finish. We have also installed silicone feet on the pieces to protect the board’s surface and prevent slipping.
BOARD
The board features a thick 14mm acrylic base, with silkscreen graphics on the underside - encasing it below the crystal housing. The design of the board has remained largely the same.
We always aim to provide the finest end-user experience hence the change in finishing for the pieces. If you have any concerns or queries regarding your order please contact us at support@rama.works or https://support.rama.care/
STATUS: IN PRODUCTION
The ink refill for the XO PEN is currently being sourced.
STATUS: IN PRODUCTION
Aiming for completion by mid-December however this may be extended with the power tariff imposed by the CN Government for Winter.
STATUS: PRE-PRODUCTION
The preorder period for the JARS has ended. Pre-production is currently underway.
STATUS: IN PRODUCTION
No news for KARA SEQ2.
STATUS: MOULDING
We’ve created the first set of samples of the upcoming BAT and have started on creating the moulds that we can expect to have completed in 30-40 days which we cannot wait to show!
Sorry for the lack of updates! Many of our manufacturers were on holiday for Golden Week and we wanted to wait for the most up to date information before posting.
STATUS: IN TRANSIT
Zenith has finally landed in port in Melbourne! We’re currently going through the customs clearance process to get the enclosures over to our warehouse.
This is expected to take up to 2 weeks. We’ll post another update shortly before shipping to customers commences.
Please make sure your shipping address is correct! You can check by logging in at https://ramaworks.store/account/login and navigating to your Zenith order. Note: Updating your default address will not update past orders.
If you need to update your shipping address, please contact us at support@rama.works or https://support.rama.care/
Remember to include your order number!
STATUS: IN PRODUCTION
Production of U80-A SEQ2 PCBs was temporarily halted due to an unexpected microchip shortage for this manufacturing run.
The additional inventory arrived yesterday and production has resumed.
STATUS: IN PRODUCTION
Thermal SEQ2 and Thermal+ is currently in anodising.
STATUS: PRE-PRODUCTION
The preorder period for the KATE Keycaps has ended. Pre-production is currently underway.
STATUS: AWAITING TRANSIT
Unfortunately, the RAMA’S BURGERS collection products didn’t make the cutoff for shipping before Golden Week due to a few logistical reasons.
They are now expected to dispatch from our manufacturer within 1-2 weeks.
STATUS: IN PRODUCTION
No news for CHESS SET 01.
STATUS: IN PRODUCTION
The PR4F ink refill for the XO PEN is currently being sourced.
STATUS: IN PRODUCTION
No new information for TRAY.
STATUS: IN PRODUCTION
No news for KARA SEQ2.
We’re looking for a Motion Graphics Designer. If this sounds like you, find out more info here: https://rama.link/joinus
If you have any questions or concerns, please feel free to contact our support team by emailing support@rama.works and/or submitting a ticket at https://support.rama.care/
STATUS: IN TRANSIT
Zenith took longer than anticipated to depart port. We are expecting tracking details/ETA from our manufacturer within the next few days.
STATUS: IN PRODUCTION/IN TRANSIT
The U80-A SEQ2 PCBs are expected to complete production by early next week. The second and final batch of enclosures is also currently en route from our manufacturer to the RAMA WORKS warehouse.
STATUS: IN PRODUCTION
Tentatively, production of Thermal SEQ2 and Thermal+ is currently expected to be completed in mid-Q4.
STATUS: PRE-ORDER
Only 2 weeks left to pre-order KATE Keycaps!
For more information, see here.
STATUS: IN TRANSIT
Packaging for the RAMA’S BURGERS collection is now complete and is currently en route from our manufacturer to the RAMA WORKS warehouse.
The Inventory 2 and keycap have completed manufacturing and are scheduled to ship off from our manufacturer this week.
STATUS: IN PRODUCTION
A number of issues were present with the initial CHESS SET 01 sample pieces. They have been addressed and we’re expecting a new set of samples within a week.
In the meantime, here’s a sneak peek at the packaging artwork!
STATUS: IN PRODUCTION
XO PEN production is in progress, expected to finish mid-late Q4.
STATUS: IN PRODUCTION
Some delays due to material sourcing were encountered for the TRAY, production is currently in progress.
STATUS: IN PRODUCTION
Pre-order, including additional allocations, closed on September 10th. Production is now in progress.
KARA SEQ1 Extras will be released across three different drops.
Due to the finite nature of extras, please be aware that availability is very limited.
Drop 1: Testing
Date - 21st of September 7PM PDT TBA
To minimise units purchased by bots, we have implemented various bot preventative measures.
The primary purpose of this drop is to test our bot protection.
This initial drop will include a small portion of the available KARA SEQ1 extra units.
Limit of one per customer, multiple orders will be cancelled.
Unfortunately, due to VAT laws, UK customers are ineligible.
No extra accessories will be available with this drop.
Drop 2: Main Drop
Date - TBA
This drop will include the remaining majority of the KARA SEQ1 extra units.
No extra accessories will be available with this drop.
Further details will be provided at a later date.
Drop 3: Extra Accessories
Date - TBA
Once customers have received KARA SEQ1 extras and all customer support issues are resolved, extra accessories will be released.
Further details will be provided at a later date.
If you have any questions or concerns, please feel free to contact our support team by emailing support@rama.works and/or submitting a ticket at https://support.rama.care/
M50-A fulfilment is now complete.
We’re currently still waiting for a clear ETA for when Zenith is due to arrive in port.
The components for U80-A SEQ2 PCBs have been secured and production is currently underway.
No news for Thermal SEQ2/Thermal+.
KATE Keycaps are now live and available for pre-order on the store!
For more information, see here.
No news for RAMA’s BURGERS products.
No news for CHESS SET 01/ XO PEN / TRAY.
KARA SEQ2 is now approaching the pre-order close at the end of the month. There’s just over a week left to grab one, don’t miss out!
If you have any questions or concerns, please feel free to contact our support team by emailing support@rama.works and/or submitting a ticket at https://support.rama.care/
Jules fulfilment is now complete.
The majority of M50-A orders have been fulfilled.
The shipping allocation for Zenith has finally been secured. They are expected to depart from port early this month. Once they arrive and clear customs, we’ll post another update.
The shipping allocation for the partial batch of U80-A SEQ2 housings has also been secured, and will be on a similar timeline to Zenith.
However, we have received news from our PCB manufacturer that the PCBs will be delayed due to chip/component shortages. We’re currently waiting for additional information before we can ascertain an updated ETA.
No news for Thermal SEQ2/Thermal+.
Preparation for the launch of the KATE keycaps is ongoing, and we’re excited to announce that they’ll be ready for launch this month. More info to come soon!
T-SHIRT: Manufacturing completed, pending packaging
INVENTORY 2: In production
KEYCAP: In production
The current estimated shipping date is Q4 2021.
Pre-order closed late last month. Pre-production is currently underway.
If you have any questions or concerns, please feel free to contact our support team by emailing support@rama.works and/or submitting a ticket at https://support.rama.care/
Most of the remade VARIABLE plates have arrived at our warehouse with the remainder to be completed in 3-4 days.
We’re aiming to complete fulfilment of solderable/VARIABLE Jules orders by late July.
The W01-A Internal Weights mentioned in the last update ended up arriving earlier than expected.
As a result, we have completed shipping all KARA orders as of the 16th of July!
The majority of M50-A orders have also been sent out. The remainder will be fulfilled next week.
Due to a small miscommunication from our manufacturer, we were under the impression that the first batch of U80-A SEQ2 was on the same shipment/container as the W01-A Internal Weights, as noted in the last update.
Our manufacturer has since let us know that the U80-A units were picked up at the same time as the weights. However, due to the sheer volume of the shipment, the freight company had to arrange for them to be shipped in a separate container and consequently, on a different ship.
We’re expecting to receive more details and an updated ETA soon!
Pre-production (material sourcing, tooling, etc.) for Thermal SEQ2 and Thermal+ is underway. Tentatively, we’re currently expecting production to complete in late Q4.
Fulfilment of NEMO DECOMMISSION 2 and the RW01 NIGHT EDITION completed a couple of weeks ago.
The first tool releases/samples for the KATE keycaps had some injection marks that we weren’t happy with. We’re currently reworking the tooling to move/reduce them.
We want the standard of quality to be as high as possible, so we’re really taking our time to get it right.
Beginning on the 16th of July, Victoria, where our warehouse is located, entered a snap lockdown in order to contain a new outbreak of COVID-19.
The lockdown is currently planned to last for 5 days.
For the health and safety of our team, we are operating at a reduced capacity.
Everyone’s support and patience is, as always, greatly appreciated as we do our best to continue to ship orders while adhering to restrictions.
If you have any questions or concerns, please feel free to contact our support team by emailing support@rama.works and/or submitting a ticket at https://support.rama.care/
At this point in time, our manufacturer has given us an ETA of early July for the remade VARIABLE plates.
Allowing time for the plates to ship to our warehouse, fulfilment of solderable/VARIABLE plate Jules can resume in mid-late July.
The majority orders of the hotswap/FIXED plate Jules have now completed shipping.
It has come to our attention that member(s) of our support team have mistakenly informed some customers that the draft version of Jules was approved for production by its designer.
The details of the situation were misinterpreted by our support team as the information passed through multiple people. This is not true and we apologise for any confusion caused.
Our manufacturer has informed us that the KARA production run of W01-A Internal Weights has still not left port since the 2nd of June due to ongoing issues with port availability.
The freight forwarder has even attempted to transport the container by truck to an alternative port with no success.
Currently, the shipment is expected to depart on the 26th of June and arrive by early-mid July.
Given the amount of time customers have now been waiting, we have decided to ship all KARA orders and then ship the W01-A weights separately once they have arrived.
Customers who have not yet received their KARA order can expect to receive a shipping confirmation within the next 1-2 weeks.
The partial batch of U80-A SEQ2 mentioned in the late May update is on the same shipment as the W01-A weights.
Fulfilment of M50-A will begin as soon as possible alongside KARA.
The same port issues with W01-A/U80-A SEQ2 are also affecting Zenith. Once we have an expected shipping date, it will be posted here on the updates blog.
Shipment of all NEMO DECOMMISSION 2 and RW01 NIGHT EDITION orders are due to complete within the next 1-2 weeks.
RW PEN A
Unfortunately, it has come to our attention that a manufacturing error has occurred with the production of Jules.
Some customers who ordered a solderable Jules have received VARIABLE plates that do not fit into the enclosure.
After some investigation, below is the chain of events that led to this situation:
Jules draft files were sent to the manufacturer for initial quoting.
Zambumon made some small changes to the model, creating Jules final files.
Jules final files were sent to the manufacturer to produce prototype units. These are the units shown in photos and videos.
Jules final files were sent to the manufacturer for the final production order.
The manufacturer produced Jules enclosures and FIXED plates using the Jules draft files instead of the final files.
Once RAMA WORKS received the units at our warehouse, we discovered that the VARIABLE plates were not made at all. The manufacturer has failed to explain why this happened.
The manufacturer was immediately notified and VARIABLE plates using the final files were rush ordered.
Due to this, QC and test assembly was only performed using the (draft file) enclosure, FIXED plate, and hotswap PCB. As a result, the incompatibility between the draft file enclosures and final file VARIABLE plates was not observed at this time.
RAMA WORKS begins shipping Jules.
Once RAMA WORKS was made aware of the incompatibility, shipping was halted until the situation was fully understood.
The differences between the draft Jules files and Jules final files are primarily cosmetic:
One plate mount position (left of the spacebar switch) was moved.
Enclosure screw positions were moved away from the top/bottom enclosure seam.
Minor changes to the case bottom “wedge” to accommodate the change to case screw positions.
The entire final enclosure is approximately 2mm larger in both width and depth.
The images above show the draft version on the left and final version on the right.
RAMA WORKS has worked with this particular manufacturer for a long time and there was full confidence in their ability to produce products to the level of quality that RAMA WORKS and our customers expect.
The units produced are of the quality that we expect but are not made using the final design Zambumon submitted for prototyping and production.
The use of incorrect files is a serious oversight on the manufacturer's part. However, RAMA WORKS also accepts responsibility for this situation. We are very disappointed and sincerely apologise.
Given the amount of time customers have already been waiting for Jules and the fact that we have all of the (draft) Jules enclosures on hand, the most viable option is to remake the VARIABLE plates from the draft files. This is expected to take 2 weeks.
If you would no longer like to receive Jules, you can instead opt for store credit. Please contact our support team by emailing support@rama.works or submitting a ticket at https://support.rama.care/ with your order number.
In 2-3 weeks, Jules will resume shipping to customers.
We’re extremely appreciative of everyone’s continued support. This situation has led us to make drastic changes to our processes and ensure this cannot happen again in the future.
Our manufacturer is currently finalising details for the Zenith shipment to our warehouse. Limited port availability is causing delays.
A partial batch of U80-A SEQ2 is currently being prepared for shipment from our manufacturer to our warehouse.
The W01-A Internal Weights for the KARA production run have been completed and are currently enroute to our warehouse.
Beginning on the 28th of May, Melbourne, where our warehouse is located, had entered an emergency lockdown due to a new outbreak of COVID-19.
The lockdown is expected to last 7-10 days and will temporarily interrupt our fulfilment team from shipping orders out.
The safety and health of our team is of utmost importance and we will return to shipping as soon as possible.
Almost all M60-A OLIVIA and LNY20 orders have now shipped out.
There are still a small handful of OLIVIA TANK and KURO LNY20 orders (including accessory orders) that are yet to be shipped due to a miscounted/mispacked shipment from our manufacturer.
These remaining units are already on their way to our warehouse and will be shipped as soon as they arrive.
If you have not yet received your shipping confirmation for your order, then your order is very likely part of this handful.
If you are unsure whether your order is affected, please feel free to contact us by emailing support@rama.works or submitting a ticket at https://support.rama.care/
The PCBs for Jules and M50-A have been completed and are currently enroute to our warehouse.
In the meantime, KARA fulfilment is in full swing.
Our fulfilment team is hard at work every day shipping the orders out. Given the sheer volume of units, we kindly ask everyone to be patient.
To allow our support team to more quickly and efficiently reply, we will no longer be responding to emails/tickets asking for individual order ETAs.
Rest assured, we will announce when KARA fulfilment is complete.
We have also hired extra full-time staff who will be joining us this month to help push out orders quicker!
Zenith is currently being organised for shipping from our manufacturer to our warehouse.
Unfortunately, we will not be able to begin fulfilment by mid-Q2 as originally expected. However, some of the U80-A SEQ2 units have completed manufacturing.
We’ll post an ETA once our manufacturer can provide a more accurate timeline for when the completed units can ship over to our warehouse.
Our current priority on shipping keyboards may cause some delay to shipment of in-stock items. We expect this to smooth out as we refine our shipment processes alongside the addition of new staff.
We thank everyone for their continued support and patience during this busy period!
Fulfilment of the non-ICED M65-B orders is very close to complete, with a handful still to go out.
We’re expecting to finish the remainder by the end of this week.
Once M65-B fulfilment is finished, we will move on to shipping the MILK THERMALs from the in-stock raffle sale held earlier on the 12th of February. This will begin on the 1st of March at the latest.
Almost all of the ZENITH units have completed machining and polishing and are scheduled to progress into the anodising stage after our manufacturer returns from the LNY holidays i.e. today!
Our manufacturer has informed us that, due to LNY congestion at the port, the shipment of KARAs did not leave as scheduled. Instead, it is now booked to leave on the 25th of February.
NEMO is all finished up now and is just getting his unique serial numbers etched before packing!
No new information for the above keyboards currently. Please see the previous update. Docking ETAs etc. will be posted once we receive them.
Thanks to the hard work of our fulfilment team over last week (with multiple 30°C+ (86°F) days!), we have now finalised the majority of THERMAL orders. The remainder (<50) will be going out this upcoming week.
We have a full build video up here: https://www.youtube.com/watch?v=Z_4-0AurV2I
The M65-B orders will also begin shipping later this week.
The ICED units have finished and are in QC and being packed at our manufacturer as we speak.
The container for this shipment is being arranged currently. We’ll update again once we have a scheduled docking date!
The M60-A OLIVIA and LNY20 editions have completed QC and are being packed currently. They will be shipped alongside the M65-B ICED units.
The M50-A units have completed QC and will begin being packed once the packaging boxes arrive from our other supplier.
JULES is currently still in anodising and QC.
NEMO is in surface treatment at the moment. We want to make sure NEMO’s face and body is nice and protected!
KARA has completed moulding and is now progressing into the assembly stage.
Some components are in short-supply at the moment, so we are waiting on the PCBs to complete.
The tooling for the KATE keycaps is currently underway. We do expect this to take some time with Lunar New Year on the horizon.
As we settle into the new warehouse and are able to physically access stock again, customers that have purchased in-stock items and/or have orders for replacement items can expect them to begin shipping later this week!
We appreciate everyone’s patience and understanding with the move 💛
