CAPS Update

Due to significant complications with our previous manufacturer, we’ve made the tough decision to change our approach for the CAPS project. It is unfortunate, having invested so much time, energy, and costs into the original tooling, but we see no other way to move forward without re-doing what has already been done.

After numerous rounds of revisions, we concluded that the quality, particularly the consistency of the legends, did not meet the standards our customers are used to. While this was a challenging decision, we are optimistic about our new direction and confident in the improvements we are implementing.

Good news is, to get things back on track and to meet our requirements, we have established a new manufacturing partnership. This collaboration has been underway for several weeks now, and production is progressing well. The new manufacturer has a great track record of producing double-shot keycaps. They employ a different method that utilizes a larger number of smaller molds. Some of the CAPS molds are already complete.

We are fully committed to delivering these long-awaited CAPS sets to you as soon as they are ready.

CAPS Revision 11

CAPS UPDATE

We wanted to provide you with an update on Revision 11 of the double shot CAPS set, we’ve run the latest sample in the Heavy Industry Light colourway.

First, we would like to acknowledge that the process has taken longer than we initially anticipated. There are several factors that have contributed to the delays, and we appreciate your patience and understanding.

Now, let's talk about the improvements we've made so far:

1. Spacing and Kerning fixes - We have refined the spacing and kerning further on problematic keys.

2. Fill improvements - we have sharpened the appearance of the legends by modifying material parameters. This ensured that the flow between legend and casing is clearer.

3. Clarity of doubleshot - The contrast between the legend and base has been improved for better readability.

4. Less warping on spacebar - we have significantly reduced the warping on spacebars.

However, there are still a few issues we're working to resolve:

1. Varying legend thickness between alike keys - A small percentage of the caps, notably the 'Control' keys, have inconsistent font weights.

2. Legend alignment - We are still refining the alignment of legends for perfect positioning on some keycaps.

In summary, Revision 11 has brought significant overall improvements in quality and consistency, but we acknowledge that some minor defects remain. Rest assured, we are committed to addressing these issues and delivering a product that meets your expectations.

Thank you for your continued support and understanding. We will keep you updated on our progress and look forward to sharing the final Doubleshot Keycaps Sets with you soon.

KAMO Figurines

Manufacturing for KAMO figurines has completed and they are en route to our warehouse. Our logistics team is prepared to promptly ship these out to our customers. Extra units are available on a first-come, first-served basis until stock runs out.

RED NFC CARDS

We have introduced a new variant of the RW SS NFC CARD 03 in a striking red color. This limited edition card features all the same high-quality materials and design elements as the original stainless steel version, including the NTAG216 chip, deep-etched details, and laser engraving.

CAPS, KAMO and more

We are still progressing well with the CAPS double-shot tooling, and we're sorry it's taking this long - it's a lot more involved than we had initially anticipated - but we are getting closer each round. The time-consuming part of producing these is mastering batches of coloured plastics - a process that involves many different colour masters being added which alters the material properties. Consequently this changes the injection moulding parameters as well as how the base keycap and legend interact with each other.

For each colour combination, the parameters will be different and multiple test moulds are required to attain the correct configuration. Below are photos from our latest test runs for MUSK colourway fresh out of the mould this week.

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We want to address some of the comments surrounding our RAMA WORKS® catalogue. Product diversification is a standard corporate strategy as part of business development and has no bearing on the product delays. While mechanical keyboards have been our primary market, as a design studio we are constantly striving to apply our design language to create fun and innovative products.

The company takes full responsibility for the production backlog that has negatively impacted our vendors and customers. Factors attributing to the delays were both unforeseen and disappointing - it has been a struggle through COVID-19 pandemic, ongoing lockdowns, internal factors, and products not meeting our stringent QC benchmark (constant back-and-forth shipping between our manufacturer and us).

We can appreciate how certain customers may be frustrated with these new products as it may seem like we have shifted our attention. We want to take this opportunity to state that keyboards and related products will always be an integral part of our business.

Recently we have been developing products with shorter turnaround time that we can get to our customers quickly. Examples of these include DUCK switches, GRID keycaps, NFC cards, merchandise and more. Alternative suppliers / manufacturers have been engaged for these new products in order to not further strain our existing production line. We are closely monitoring the COVID situation in China and working with our manufacturing partners to get through these as soon as possible. 

Afterall, our goal is for customers to enjoy using our designs on a day-to-day basis. Over the years, RAMA WORKS® has delivered tens of thousands of products around the globe and will continue to do so. Our team is small, but we're all working hard behind the scenes and appreciate your continued support.

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CAPS CASE

RW TUBS & CASE Samples Arrived!

We have just received our latest CASE and TUBS samples and have completed QC.

Here are the latest changes that were made from the previous prototype:

• Reinforced hinge

• Remoulded feet and lid grooves to allow for better stacking

• Improved case buckle with tighter tolerance

• Real-life colour samples to match the original product renders

As we are now happy with the current quality of the latest sample, we will be proceeding to full production where we expect it to be complete in the same timeframe as the CAPS SEQ1 orders it will accompany.

Check out the photographs we have taken of this latest production sample below!

Doubleshot Keycaps - Colour samples

As we continue to finalise the moulding - in the past month, we've completely re-tooled the legend moulding using EDM to yield better results. This week, we have just received the first colour samples of the HEAVY INDUSTRY DARK colourway. We're really excited to see it come together in the anticipated colours. Once this is finalised with the legends (finally at the minor tweaks stage) - we can further mould out the colour samples of each set to confirm.

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Project Updates - May 2022

We have experienced more delays due to continued disruptions to the supply chain spanning across all industries. In particular with our manufacturers and material suppliers inundated with lockdowns. We are now working hard with our partners to ascertain how we can catch up on progress and appreciate your patience during this time. Here are some project updates:

DUCK Switches: 

Prototypes of DUCK have landed and we are very happy with the results. We have fine tuned some minor details and the final samples are en-route. Excited to see how these switches will be applied during beta testing and general release. DUCK switches will be dropped in packs of 10 / 70 / 90 and can be added to pre-existing orders to save on shipping.

XO Team Caps:

We have received samples of the new generation XO Team Cap constructed with our own custom-made fabric. Some adjustments have been made to the shape and design elements (removing eyelets). These are already in production and will be available in-stock next month.

XO Saber:

Our May the 4th post generated a lot of traction for the RAMA WORKS Edition Saber. We are planning on introducing this as a contemporary art piece. The initial sample has been 3D printed with a metal prototype soon to follow once some modifications are made. We are thrilled to be adding more novelty / collectible items such as these to our catalog.

Doubleshot Keycaps:

The latest round of fine tuning has taken longer than expected as both our manufacturing partners and ourselves have been unhappy with the legends. These are very minor (and barely noticeable) inconsistencies between different injection molds on the production line. That being said, we wanted these to be exactly what we envisioned before mass production.

KARA SEQ 2:

The second iteration of the PCB has been completed and we’re waiting for them to arrive at our offices for final testing. Samples are on-track to ship at the end of the week.

Chess Set:

The packaging design has been finalized and we are expecting to receive a sample of this by the end of the month - we will update with photos when everything lands.

JARS: 

Injection molding of the JARS has been completed.The gasket/seal that sits under the lid wasn't functioning as expected so these have had to be reworked. We are expecting the shipment to arrive at our warehouse in Melbourne next week and will be distributed to you guys shortly after.

M6-C / GRID Caps:

Dandy has been shipped to all of our distribution partners. Metropolis enclosures are complete and are currently being assembled. The GRID caps and other components for these are already packed and waiting. As soon as METROPOLIS arrives to our warehouse they will be quickly packed and sent to our distributors for shipment!

By popular demand, we have also released Grid Set C Keycaps in MUSK (pink), MOMO (Light Orange), and MINT (Minty Green), with the Group Buy ending May 31st. Pre-order here:

ramaworks.store/products/grid-set-c-keycaps

Select versions of the GRID SET A and GRID SET B are also available.

MATS: Pre-order open (IN PRODUCTION)

We are excited to introduce our new MATS, available exclusively through RAMA WORKS®. This improved desk mat comes in four different colourways, perfect for matching any keyboard and desk setup combination. Production has already begun and the estimated date for fulfillment will be 1-2 months after the group buy end date (31/May).

Pre-order here: ramaworks.store/products/mats

If you encounter any issues with the shipping options please contact support@rama.works and our team will be happy to assist as best we can.

We have all been through a lot in the past few years. That is why the team at RAMA WORKS has decided to support Beyond Blue and donate all proceedings from the LOVE Edition to the cause. Beyond Blue is Australia’s most well-known and visited mental health organization, dedicated to supporting people affected by anxiety, depression and other related mental illnesses.

PENS: 

The housings for PEN have been completed and the ink cartridges have cleared customs from Hong Kong to our manufacturing partners. These are now being assembled by hand to test the fitment of each individual unit. We are stoked to see this product come to fruition and look forward to getting these into your hands.

Updated THERMAL packaging with ROSE GOLD foiling

THERMAL SEQ2 / THERMAL+:

THERMAL enclosures are finished and are currently being assembled and packaged by our manufacturer. The PCB manufacturer has received the components (ATMEGA Chips / JST Cables etc) from our suppliers and will commence production when the units are sea freighted to our warehouse for Q.C.

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THINGS TO COME:

There was an overwhelming response surrounding our April Fools post. Therefore we have begun initial ideation for the Planter and will be bringing this product to life 🍀

PRODUCT PREVIEWS:

BAT

DUCK SWITCHES

We also have a lot going in the background that we cannot wait to reveal!!

Project Updates - April 2022

RAMA WORKS has invested our time and resources to continuously improve and bring the best quality products to our customers. Although we have constantly been trying our best to push all the products out on our end, we are unfortunately stuck with limitations. The Global Covid Pandemic has caused more delays this year, with businesses and logistics being completely shut, then reopening with reduced capacity causing a backlog. Understandably we know this is frustrating. However, we will continue to do our best and keep everything moving and work out ways to avoid this in the future.

Our team has been working on new and exciting ideas, which we want to source and produce locally to avoid any further halts to production due to the pandemic while supporting local businesses. So stay tuned to the magic our team has been working on!

Doubleshot Keycaps:
After receiving the last batch of samples a few weeks ago, we were not 100% happy with the quality. We made some adjustments to the doubleshot tooling, which is more involved due to the material shrinkage and material flow between the legends. The samples with the new adjustments will arrive soon, and we are confident they will meet our high-quality standards and proceed with production.

We’re also adjusting the case to have an extended internal hinge - we’ve received the updated sample of this and are happy with it, and it is what will be utilised for the end product.

Jar: Production nearly completed
After adjusting the top lid mould to increase the draft angle by 2 degrees to apply a heavier texture finish to improve the grip, we have also opted for a translucent finish for better wear, which would hide any visible scratches over time. Hopefully, if there are no further logistical delays due to covid restrictions with the supply chain, we should be on track to get these out in the next month as they are currently being all moulded.

For any further clarifications on your JARS order, please do not hesitate to get in contact with us at support@rama.work

Here’s how the finish is changing:

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M6-C:

The M6-C PCB’s have finally arrived at our warehouse and are going through a rigourous quality check. We have the M6-C Dandy enclosures and GRID caps in our Melbourne Warehouse and will be ready to ship these shortly. We expect the remainder of the M6-C enclosures to be completed in 1-3 months. We’ll also make available in stock the new GRID colours we made for these.

RW KEYBOARD BUILD - SNAP AND WIN A U80 ⌨️ 😍 📸

Have you built your own RAMA WORKS Keyboard and want to add a U80 to your collection?!  💛 ⌨️ 🎁  

All you need to do is take a creative photo of your own RAMA WORKS Keyboard Build and share it on either Instagram, Facebook or Twitter & tag @ramaworks  including the hashtag #RWxMyKeyboardBuild. 

 The winning photo will be re-shared on all our social platforms 🥳

Our support team will get in contact with the winners via the information provided to organise your prize - we will do our best to provide the preferred colour keyboard to the winners - subject to availability ⌨️💛

👇Enter👇
Photo Competition Entry

Things to come:

👀

Global Updates:

Our manufacturing partners in Shenzhen / Shanghai have been placed under strict lockdown to curb the current COVID outbreak. This means that the global supply chain across all sectors will be disrupted for the foreseeable future. We are closely monitoring the situation and will continue to do our best under circumstances out of control. Thank you to all our loyal ongoing clients for their patients during these difficult times. We understand the delays can be frustrating, and in the ideal setting with no supply chain issues, we would be able to get the products to you in a timely manner. The past year has shown us how quickly things can change, so we are also adapting our Business by looking at new products we can source locally to avoid these issues and continue providing high-quality products.

Other Updates:

Timelines from the previous March update on our other products are still valid.

Project Updates - March 2022

We at RAMA WORKS place quality and care at our highest priority; we want to deliver a product we’re proud of.

Doubleshot Keycaps:
Two weeks ago, we received the latest batch of sample caps from the mould, and we’re still not completely satisfied with the legends on the modifier caps - we’ve outlined the changes we require and expect the next round of samples to arrive in 2-3 weeks or so. Again, Injection Molding is an iterative process - tooling after tooling changes until the end result is what’s expected. Doubleshot tooling is a bit more involved as the material shrinkage, and material flow between the legend and the casing needs to be accounted for. We’re confident that the keycaps will be completed relatively quickly once we receive samples we’re happy with. Of course, this is taking longer than expected, but we want what will be received by our customers to be what we expect.

We’re also adjusting the case to have an extended internal hinge - we’ve received the updated sample of this and are happy with it, and it is what will be utilised for the end product.

Jar:
These are almost production-ready; the top lid mould is being adjusted to increase the draft angle by 2 degrees to apply a heavier texture finish. The current texture does not have enough grip.

Here’s how the profile’s changing:

We can expect the production to complete in around 1-2 months.

THERMAL SEQ2 / THERMAL+:

We are expecting these to arrive in 2-4 months. We will have a fair amount of extra units available for these.

Pen:

Enclosures are done, and the included pen ink has been secured - we’re finalising the packaging. We should receive these in 1-2 months. We’ll also have extra’s available when they arrive and the original orders are shipped.

M6-C:

The M6-C PCB’s will be arriving in a month. We have the M6-C Dandy enclosures and GRID caps in our Melbourne Warehouse and will be ready to ship once the PCBs arrive. We expect the remainder of the M6-C enclosures to be completed in 1-3 months. We’ll also make available in-stock the new GRID colours we made for these.

Chess Set:

2-4 months until complete

KARA / M60-B / M65-C:

We’ve received the samples of the updated PCBs and are currently testing them before putting them into production. We’ve tested them in the KARA and M65 with ICED plates, and they feel really great; it provides a lot more dampening/give with the typing experience.

Metal Keycaps:

We are aiming to complete all outstanding keycaps within 1-4 months.

U80-A SEQ 2 Extras / Trays:
Being packed and going out ASAP!

Things to come:

BAT:

The moulded BATs are production-ready. We can’t wait for people to feel the quality and weight of these!

Jumpsuit:

These are production-ready and will launching alongside the BAT at a later date

Global Updates:

Our manufacturing partners in Shenzhen / Shanghai have been placed under strict lockdown in a bid to curb the current COVID outbreak. This means that the global supply chain across all sectors will be disrupted for the foreseeable future. We are closely monitoring the situation and the current advice is that the lockdown should lift by next Monday, 21 March.

Project Updates - Mid November 2021

We would like to sincerely apologise to all our customers for the lack of recent updates, we have been busy working away getting everything back on track to do what we love and produce top-quality products. We recently have welcomed some brand new staff to our team which has been really exciting! We also have been slowly transitioning back into the office from strict Melbourne COVID lockdown so have been thoroughly enjoying the ability to work together again. We are all very dedicated and committed to getting things running full steam ahead so we are excited for the next chapter at RAMA WORKS®. Thank you to all our loyal customers who have been waiting patiently, your support means a lot to us. 💛💛

ZENITH

STATUS: FINISHING UP FULFILMENT 

We are currently shipping out the last few orders and hope that all of our customers are enjoying their brand new ZENITH.

U80-A SEQ2

STATUS: IN PRODUCTION

PCB:

Production of U80-A SEQ2 PCBs was temporarily halted due to the global microchip shortage caused by the pandemic. We are pleased to announce we have secured the necessary supplies and production will resume shortly.

ENCASEMENT:

Our manufacturing partners are experiencing backlogs from the Golden Week holiday in China as well as reduced production capacity from the power tariff imposed by the government leading up to winter. We have received the first batch of encasements, U80 backplates, and internal weights that have arrived at our Melbourne distribution center. We are awaiting the remaining parts, and PCB’s to begin the fulfillment of our orders. 

No one would love to get these out quicker to our customers more than us, for everyone to enjoy them. We know this project has taken some time, and we thank you all for patiently waiting and being understanding of the current circumstances. We are working around the clock to make sure as soon as we receive the last few components, we can ship them off to our customers with no glitches! We are hoping to get the U80-A SEQ 2 to our customers by the end of the year, however, we will keep you all posted closer to the date with any updates we receive. 

THERMAL SEQ2/THERMAL+

STATUS: IN PRODUCTION

Thermal SEQ2 and Thermal+ are currently being anodised. We ran into some issues with attaining the desired rose-gold colour which has since been rectified.

CAPS KEYSETS 

STATUS: PRE-ORDER 

The pre-order period for CAPS is open until December 10th AEDT. By popular demand and with a little help from our manufacturing partners, we are proud to offer this product at a lower price point (excluding CASE). Rest assured, the CAPS will still be of the high-quality standard and aesthetic of RAMA WORKS®.

M65-C 

STATUS: PRE-ORDER 

The preorder period for M65-C is open until November 30th AEDT. Shipping will commence when manufacturing/assembly has been completed.

KATE KEYCAPS

STATUS: PRE-PRODUCTION

The preorder period for the KATE Keycaps has ended. Pre-production is currently underway.

RAMA’S BURGERS T-SHIRT / INVENTORY 2 / KEYCAP

STATUS: AWAITING TRANSIT

We have received some inventory this week which is exciting! The rest of the collection should be shipped to us in the next 2-4 weeks pending quality control. Once these arrive at our warehouse in Melbourne, shipment to our customers will commence. We will update everyone as soon as the rest of the products land.

CHESS SET 01 

STATUS: IN PRODUCTION

CHESS PIECES:

After careful consideration, we have opted to proceed with a more classical chess set look (white and black) with ceramic coating for durability and a superior finish. These are still made from the same aluminium, but now with a more premium ceramic coating finish. We have also installed silicone feet on the pieces to protect the board’s surface and prevent slipping. 

BOARD

The board features a thick 14mm acrylic base, with silkscreen graphics on the underside - encasing it below the crystal housing. The design of the board has remained largely the same.

We always aim to provide the finest end-user experience hence the change in finishing for the pieces. If you have any concerns or queries regarding your order please contact us at support@rama.works or https://support.rama.care/

XO PEN 

STATUS: IN PRODUCTION

The ink refill for the XO PEN is currently being sourced.

TRAY

STATUS: IN PRODUCTION

Aiming for completion by mid-December however this may be extended with the power tariff imposed by the CN Government for Winter. 

JARS

STATUS: PRE-PRODUCTION 

The preorder period for the JARS has ended. Pre-production is currently underway. 

KARA SEQ2

STATUS: IN PRODUCTION

No news for KARA SEQ2.

BAT 01

STATUS: MOULDING

We’ve created the first set of samples of the upcoming BAT and have started on creating the moulds that we can expect to have completed in 30-40 days which we cannot wait to show!

Project Updates - Mid October 2021

Sorry for the lack of updates! Many of our manufacturers were on holiday for Golden Week and we wanted to wait for the most up to date information before posting.

ZENITH

STATUS: IN TRANSIT

Zenith has finally landed in port in Melbourne! We’re currently going through the customs clearance process to get the enclosures over to our warehouse.

This is expected to take up to 2 weeks. We’ll post another update shortly before shipping to customers commences.

Please make sure your shipping address is correct! You can check by logging in at https://ramaworks.store/account/login and navigating to your Zenith order. Note: Updating your default address will not update past orders.

If you need to update your shipping address, please contact us at support@rama.works or https://support.rama.care/

Remember to include your order number!

U80-A SEQ2

STATUS: IN PRODUCTION

Production of U80-A SEQ2 PCBs was temporarily halted due to an unexpected microchip shortage for this manufacturing run.

The additional inventory arrived yesterday and production has resumed.

THERMAL SEQ2/THERMAL+

STATUS: IN PRODUCTION

Thermal SEQ2 and Thermal+ is currently in anodising.

KATE KEYCAPS

STATUS: PRE-PRODUCTION

The preorder period for the KATE Keycaps has ended. Pre-production is currently underway.

RAMA’S BURGERS T-SHIRT / INVENTORY 2 / KEYCAP

STATUS: AWAITING TRANSIT

Unfortunately, the RAMA’S BURGERS collection products didn’t make the cutoff for shipping before Golden Week due to a few logistical reasons.

They are now expected to dispatch from our manufacturer within 1-2 weeks.

CHESS SET 01 

STATUS: IN PRODUCTION

No news for CHESS SET 01.

XO PEN 

STATUS: IN PRODUCTION

The PR4F ink refill for the XO PEN is currently being sourced.

TRAY

STATUS: IN PRODUCTION

No new information for TRAY.

KARA SEQ2

STATUS: IN PRODUCTION

No news for KARA SEQ2.

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WE’RE HIRING!

We’re looking for a Motion Graphics Designer. If this sounds like you, find out more info here: https://rama.link/joinus   

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If you have any questions or concerns, please feel free to contact our support team by emailing support@rama.works and/or submitting a ticket at https://support.rama.care/

Project Updates - Mid September 2021

ZENITH

STATUS: IN TRANSIT

Zenith took longer than anticipated to depart port. We are expecting tracking details/ETA from our manufacturer within the next few days.

U80-A SEQ2

STATUS: IN PRODUCTION/IN TRANSIT

The U80-A SEQ2 PCBs are expected to complete production by early next week. The second and final batch of enclosures is also currently en route from our manufacturer to the RAMA WORKS warehouse.

THERMAL SEQ2/THERMAL+

STATUS: IN PRODUCTION

Tentatively, production of Thermal SEQ2 and Thermal+ is currently expected to be completed in mid-Q4.

KATE KEYCAPS

STATUS: PRE-ORDER

Only 2 weeks left to pre-order KATE Keycaps!

For more information, see here.

RAMA’S BURGERS T-SHIRT / INVENTORY 2 / KEYCAP

STATUS: IN TRANSIT

Packaging for the RAMA’S BURGERS collection is now complete and is currently en route from our manufacturer to the RAMA WORKS warehouse.

The Inventory 2 and keycap have completed manufacturing and are scheduled to ship off from our manufacturer this week.

CHESS SET 01 

STATUS: IN PRODUCTION

A number of issues were present with the initial CHESS SET 01 sample pieces. They have been addressed and we’re expecting a new set of samples within a week.

In the meantime, here’s a sneak peek at the packaging artwork!

XO PEN 

STATUS: IN PRODUCTION

XO PEN production is in progress, expected to finish mid-late Q4.

TRAY

STATUS: IN PRODUCTION

Some delays due to material sourcing were encountered for the TRAY, production is currently in progress.

KARA SEQ2

STATUS: IN PRODUCTION

Pre-order, including additional allocations, closed on September 10th. Production is now in progress.

KARA SEQ1 Extras (POSTPONED)

KARA SEQ1 Extras will be released across three different drops.

Due to the finite nature of extras, please be aware that availability is very limited.

Drop 1: Testing

Date - 21st of September 7PM PDT TBA

• To minimise units purchased by bots, we have implemented various bot preventative measures.

• The primary purpose of this drop is to test our bot protection.

• This initial drop will include a small portion of the available KARA SEQ1 extra units.

• Limit of one per customer, multiple orders will be cancelled.

• Unfortunately, due to VAT laws, UK customers are ineligible.

• No extra accessories will be available with this drop.

Drop 2: Main Drop

Date - TBA

• This drop will include the remaining majority of the KARA SEQ1 extra units.

• No extra accessories will be available with this drop.

• Further details will be provided at a later date.

Drop 3: Extra Accessories

Date - TBA

• Once customers have received KARA SEQ1 extras and all customer support issues are resolved, extra accessories will be released.

• Further details will be provided at a later date.

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If you have any questions or concerns, please feel free to contact our support team by emailing support@rama.works and/or submitting a ticket at https://support.rama.care/

Project Updates - Late August 2021

M50-A

M50-A fulfilment is now complete.

ZENITH

We’re currently still waiting for a clear ETA for when Zenith is due to arrive in port.

U80-A SEQ2

The components for U80-A SEQ2 PCBs have been secured and production is currently underway.

THERMAL SEQ2/THERMAL+

No news for Thermal SEQ2/Thermal+.

KATE KEYCAPS

KATE Keycaps are now live and available for pre-order on the store!

For more information, see here.

RAMA’S BURGERS T-SHIRT / INVENTORY 2 / KEYCAP

No news for RAMA’s BURGERS products.

CHESS SET 01/ XO PEN / TRAY

No news for CHESS SET 01/ XO PEN / TRAY.

KARA SEQ2

KARA SEQ2 is now approaching the pre-order close at the end of the month. There’s just over a week left to grab one, don’t miss out!

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If you have any questions or concerns, please feel free to contact our support team by emailing support@rama.works and/or submitting a ticket at https://support.rama.care/

Project Updates - Early August 2021

JULES

Jules fulfilment is now complete.

M50-A

The majority of M50-A orders have been fulfilled.

ZENITH

The shipping allocation for Zenith has finally been secured. They are expected to depart from port early this month. Once they arrive and clear customs, we’ll post another update.

U80-A SEQ2

The shipping allocation for the partial batch of U80-A SEQ2 housings has also been secured, and will be on a similar timeline to Zenith.

However, we have received news from our PCB manufacturer that the PCBs will be delayed due to chip/component shortages. We’re currently waiting for additional information before we can ascertain an updated ETA.

THERMAL SEQ2/THERMAL+

No news for Thermal SEQ2/Thermal+.

KATE KEYCAPS

Preparation for the launch of the KATE keycaps is ongoing, and we’re excited to announce that they’ll be ready for launch this month. More info to come soon!

RAMA’S BURGERS T-SHIRT / INVENTORY 2 / KEYCAP

T-SHIRT: Manufacturing completed, pending packaging

INVENTORY 2: In production

KEYCAP: In production

The current estimated shipping date is Q4 2021.

CHESS SET 01/ XO PEN / TRAY

Pre-order closed late last month. Pre-production is currently underway.

If you have any questions or concerns, please feel free to contact our support team by emailing support@rama.works and/or submitting a ticket at https://support.rama.care/

Project Updates - Mid July 2021

JULES

Most of the remade VARIABLE plates have arrived at our warehouse with the remainder to be completed in 3-4 days.

We’re aiming to complete fulfilment of solderable/VARIABLE Jules orders by late July.

KARA

The W01-A Internal Weights mentioned in the last update ended up arriving earlier than expected.

As a result, we have completed shipping all KARA orders as of the 16th of July!

M50-A

The majority of M50-A orders have also been sent out. The remainder will be fulfilled next week.

U80-A SEQ2

Due to a small miscommunication from our manufacturer, we were under the impression that the first batch of U80-A SEQ2 was on the same shipment/container as the W01-A Internal Weights, as noted in the last update.

Our manufacturer has since let us know that the U80-A units were picked up at the same time as the weights. However, due to the sheer volume of the shipment, the freight company had to arrange for them to be shipped in a separate container and consequently, on a different ship.

We’re expecting to receive more details and an updated ETA soon!

THERMAL SEQ2/THERMAL+

Pre-production (material sourcing, tooling, etc.) for Thermal SEQ2 and Thermal+ is underway. Tentatively, we’re currently expecting production to complete in late Q4.

NEMO DECOMMISSION 2 + RW01 NIGHT EDITION

Fulfilment of NEMO DECOMMISSION 2 and the RW01 NIGHT EDITION completed a couple of weeks ago.

KATE KEYCAPS

The first tool releases/samples for the KATE keycaps had some injection marks that we weren’t happy with. We’re currently reworking the tooling to move/reduce them.

We want the standard of quality to be as high as possible, so we’re really taking our time to get it right.

SNAP LOCKDOWN

Beginning on the 16th of July, Victoria, where our warehouse is located, entered a snap lockdown in order to contain a new outbreak of COVID-19.

The lockdown is currently planned to last for 5 days.

For the health and safety of our team, we are operating at a reduced capacity.

Everyone’s support and patience is, as always, greatly appreciated as we do our best to continue to ship orders while adhering to restrictions.

If you have any questions or concerns, please feel free to contact our support team by emailing support@rama.works and/or submitting a ticket at https://support.rama.care/

KATE Keycaps, M65-B ICED Bases, and WAVE SEQ2 Br Keycaps

KATE Keycap storage

We're excited to showcase our stackable storage system for our upcoming KATE caps! Each unit will be custom moulded and labelled to suit each set, allowing for a quick and easily recognisable archival solution.

M65-B ICED Bases

After some additional QC of the M65-B ICED bases, we have found that some units showcase the machining lines within the base more than others.

The machine lines are visible in some cases from the variance/inconsistency in the finishing process with bead blasting.

We understand that this is not up to the usual standards that our customers expect. To compensate for this, we will be including a free W02-A Internal Dampener. If you already have a dampener or weight in your order, then a random artisan keycap (neutral colour) will be included instead.

Given that the machining lines only appear on the bottom/base, the appearance of them is essentially hidden by the dampener.

Below are images showing a unit with the machining lines, and the appearance after the dampener is installed. The images were taken under lighting to purposefully emphasise the machining lines for clarity.

If you have any questions or concerns, please feel free to contact our support team by emailing support@rama.works or submitting a ticket at https://support.rama.care/

WAVE SEQ2 Br Keycaps

It has come to our attention that the MOON and GOLD WAVE SEQ2 Br keycaps were incorrectly finished and some units have shipped out already. Instead of a PVD polished finish on the outward facing sides, the entire keycap was bead blasted instead.

We are reproducing the keycaps in the correct finish. Customers will all receive the correct keycap. For anyone that has received a keycap(s), there is no need to return them.

Project Updates - Late January 2021

THERMAL

Thanks to the hard work of our fulfilment team over last week (with multiple 30°C+ (86°F) days!), we have now finalised the majority of THERMAL orders. The remainder (<50) will be going out this upcoming week.

We have a full build video up here: https://www.youtube.com/watch?v=Z_4-0AurV2I

M65-B

The M65-B orders will also begin shipping later this week. 

The ICED units have finished and are in QC and being packed at our manufacturer as we speak.

The container for this shipment is being arranged currently. We’ll update again once we have a scheduled docking date!

M60-A OLIVIA/LNY20

The M60-A OLIVIA and LNY20 editions have completed QC and are being packed currently. They will be shipped alongside the M65-B ICED units.

M50-A

The M50-A units have completed QC and will begin being packed once the packaging boxes arrive from our other supplier.

JULES

JULES is currently still in anodising and QC. 

NEMO DECOMMISSION 2

NEMO is in surface treatment at the moment. We want to make sure NEMO’s face and body is nice and protected!

KARA

KARA has completed moulding and is now progressing into the assembly stage.

Some components are in short-supply at the moment, so we are waiting on the PCBs to complete.

KATE KEYCAPS

The tooling for the KATE keycaps is currently underway. We do expect this to take some time with Lunar New Year on the horizon.

IN-STOCK AND REPLACEMENT ITEMS

As we settle into the new warehouse and are able to physically access stock again, customers that have purchased in-stock items and/or have orders for replacement items can expect them to begin shipping later this week!

We appreciate everyone’s patience and understanding with the move 💛

11/11 11:11PM PST - KARA LAUNCH

KARA

Once again, we really appreciate everyone's patience with the timelines of our products and offerings. COVID-19 has changed how we operate and has pushed back our releases but at the end of the day, we want to release a product we're proud of. Every few months, (or with significant releases/shipments) we usually travel to our manufacturers to discuss and go over our current products and to personally QC a number of units. This is important as it reduces the amount of time required to push products out since everything can be done in person and in real-time. Currently, with our inability to travel, everything has significantly slowed down.

With KARA, we've had to:

make changes > send to manufacturer > discuss and annotate engineering documents > produce sample > ship to home office > inspect/document > apply changes to CAD model

This process is repeated many times until we reach the quality, fit and finish our customers expect from us - we are currently at T6 pre-production samples. Typically, we could iron this process out in a few days by being present with our manufacturers and collaborating directly with our tooling engineers. As mentioned in previous updates, the product has been ready to launch months ago from a design standpoint but we want to get everything right from the get-go. We're now at a stage where we are happy and can lock in the launch date.

That date is:
11/11 11:11PM PST (NOVEMBER 11)

We are incredibly excited to show everything our team has been working on, especially from our Motion team! But for now, everyone can safely lock in the launch date as we are NOT moving it and this IS final!

KATE

DFMA/FMEA has completed for our upcoming doubleshot KATE keycaps - significant work has been put in to complete these and we're incredibly proud with the result. Tooling will now commence! We cannot wait for people to try these and use them daily with their setups and are excited to offer some of our signature colourways when they launch!

Project Updates - September 2020

THERMAL

The THERMAL units have arrived at our warehouse. Preparation for shipping begins this Monday! There will be extras once all of the pre-orders are shipped.

U80-A SEQ1 EXTRAS

Fulfilment for SEQ1 is more or less complete! We’ll be performing a stock count on Monday to confirm the numbers. Expect to see the sale shortly after - date and time will be announced!

JULES

Jules is now heavily in the machining stage - they’re expected to complete by the end of October/early November currently.

M65-B

M65-B is currently being packaged at the factory - they’ll be shipped to our warehouse once complete. The PCBs are due to be complete at the end of the month and sent to us for early October arrival. The MUTE mounts have already arrived at our warehouse.

M60-A LNY/OLIVIA

Similar to Jules, these are heavily in machining, they’re expected to complete by the end of October/early November.

M50-A + GRID SET B Keycaps

The M50-A units are also in machining currently and are expected to complete by the end of October/early November. The GRID SET B Keycaps are in stock and ready to ship.
KEYCAPS STORE

ZENITH

Production has officially begun for Zenith and they’re currently in the early stages of machining.

CANVAS

The Canvas deskmats are scheduled to ship from our manufacturer to our box supplier at the end of the month for packing - then shipped to our warehouse for fulfilment. Expect another month for sea-freight.

TRAY

The TRAYs are currently in production. We’ll post a further update once we receive an ETA from our manufacturer. UPDATE: Expected to complete around the end of October/Early November.

KATE

The double-shot mould production for the KATE keycaps has begun! We've finalised the placement of the legends for the tooling and progress is being made! We're working on the packaging in the meantime and can't wait to show more.

KARA

The surface finish is now being added to the mould and the master colour batches are being mixed to our specified colours. We are expecting to receive these in the following weeks. Once these are inspected, tested and signed off - we can begin the pre-order! We were really hoping KARA would be ready by the end of this month but as we mentioned in previous updates, we want to get this product exactly right as it’s our favourite to date - we cannot wait for people to try these out for themselves! We’re working on a line of accessories for the KARA series as well.

NEMO Decommission 2

The pre-order for NEMO Decommission 2 closes on the 30th of September. Production will start immediately afterwards.
NEMO PRE-ORDER

COLLABORATION CAPS

We've added the new RWxNK WAVE SEQ2 cap to our store! This cap is machined from Stainless Steel and features a unique chromatic Blue/Purple PVD. This coating is tough to produce as it requires multiple PVD coatings to achieve the multi-colour finish.
KEYCAPS STORE

GRID SEQ2 Caps / M65-B / M60-A Olivia+LNY / M6-C YOLK + More

GRID SEQ2 Keycaps

We’ve received the colour samples for the SEQ2 release of the GRID caps, we’re happy with how the colour has come out and are continuing with the manufacturing run, we expect to ship the caps next month.

M65-B

M65-B are all in anodising (Aluminium Editions) and PVD coating now (TANK Edition) - we expect the units to be finished at the end of this month and the Polycarbonate units shortly after. These are all in the final stages, and we hope to have them packaged next month and sea-freighted off to our warehouse for final packing and shipping.

M60-A Olivia / LNY

Both M60 editions have finished machining and are currently being polished before the next stages of post-processing.

M6-C YOLK

The remainder of the M6-C YOLK editions will be finished by the middle of this month, and we can expect to receive them by the end of the month for shipping

U80-A Remaining units / THERMAL

The shipping container is ordered, and these are all being packed and will be off to Australia shortly.

ZENITH

Our most recent Foundry offering, ZENITH, has concluded pre-orders. Any extra allocated stock units will be available through our store until sold-out. We expect machining alone to take around 4-6 months.

Australian Warehouse - STAGE 4 Restrictions

As of last week, Melbourne was placed into Stage 4 lockdown, and only some businesses can operate under these newly introduced restrictions. RAMA WORKS is within the approved companies and will continue to operate and ship during this time. However we will be working at a reduced capacity until we write-out Worker Permits for our temporary packing staff - we are sorting this out as soon as possible. Our main priority is keeping our workers safe and operating within the Government guidelines.

CANVAS 2 / XL

The CANVAS is back open again for pre-order, this way we can supply the demand of the units. The pre-order will close on the 15th of August. At that point, we will then begin production

M10-C

The M10’s are shipping!! Excited to see these out 😁

COLLABORATION CAPS

For the first time, we have some Collaboration Keycaps available through our web store. They are also available alongside the keysets through the respective distributor sites.

KARA First Off-Tool Sample / Keycap Profile / Support

KARA T-0 Tool Sample

Over the past few weeks we have been testing our first off-tool samples of the KARA, and can safely say it’s our best creation to date in terms of feel and sound. We’ve created every component from scratch and integrated our novel MUTE mounting system to create a completely unique product. The amount of customisation this provides, with the addition of the backplate, will create some truly personalised configurations!

We would like to show some of the prototype, please note that this off-tool sample does NOT YET have any surface finishing and DOES NOT represent the final product and how it will look. When the surface finish is added, it will better diffuse the light on the surface of the enclosure and hide most of the internal mould markings. This T0 sample is moulded in our ICED colourway (clear). We’re also adjusting our custom-made threaded inserts to be silver in colour so that it matches all colourways that the KARA will be available in, both at launch, and with future editions.

The MUTE and Plate in our ICED colourway provides a completely even spread of diffused light between the keys. The colour, brightness and animation can all be adjusted with VIA, our GUI configurator (which runs on Windows, Mac OS & Linux).

KARA consists of four separate mouldings; the main enclosure, the switch-plate, the backplate and the base.

We are hard at work to get everything ready for launch in August, as it stands, the product is ready to launch now. But we’re excited to show what our team has been working on behind the scenes when the launch is ready. The KARA will be offered as a pre-order so that we can supply the demand required for it. With the nature of how this product is manufactured, we can anticipate a much quicker turnaround time in production and are excited to see how this keyboard will be customised and made their own.

We also look forward to sharing more of these behind-the-scenes look into our products and how they’re made in the future. We’re incredibly excited to bring KARA out to market, our most accessible, and our favourite board to date. Launching at our entry price of $160 USD.

OUR NEW Profile Keycaps

We have also been prototyping and testing our new profile keycap; it features a cylindrical sculpt to fit the finger comfortably. Each row is angled to aid in accurate typing. We are also yet to name it.

Below is the first 3D printed set of the profile for testing. At this stage, the keycaps are ready for moulding, but we are working on adding double-shot legends to finalise the product. As you can understand, this will take some time to perfect and get right; we are working quickly to bring these out as soon as we can. As we need to start the tooling and test multiple iterations until it meets our strong requirements for quality. Unfortunately, it will be after KARA is ready for launch, but will be available sometime shortly after.

Support Channel

As we’re nearing the end of the U80-A fulfilment, the support tickets are starting to pile up. We appreciate everyone's patience through this, as going through the number of tickets can take a matter of days. We have added additional support staff to also help with this. And another gentle reminder to please do not be rude with any of our team members or customer service agents - we are all human and need to be treated with respect. At the end of the day we want to resolve the issue as best we can, being rude or entitled with your interactions does not help with this - please be friendly and calm, and together we can work to resolve the issue. We ask that anyone with a problem, calmly explain what the issue is to support@rama.works (or by lodging a ticket at: https://support.rama.care) and we will do everything we can when we can. Again, apologies for any delays and wait time for a response. Also, there is a known issue with one of the batches for the PORT units where the raw, mirror polished brass was cleaned using the incorrect solvent before PVD coating was applied. Unfortunately, this was not caught during QC as the issue didn’t arise until after it was shipped and received at our warehouse. We are currently taking a log of which units are affected as they are received and will produce replacement units once we find out how many need replacing. Replacement units will be shipped out via DHL Express as soon as we have them in hand. Past this, we’re thrilled to see a lot of the incredible setups being posted online and finally getting put to good use. 💛