Project Updates - April 2022

RAMA WORKS has invested our time and resources to continuously improve and bring the best quality products to our customers. Although we have constantly been trying our best to push all the products out on our end, we are unfortunately stuck with limitations. The Global Covid Pandemic has caused more delays this year, with businesses and logistics being completely shut, then reopening with reduced capacity causing a backlog. Understandably we know this is frustrating. However, we will continue to do our best and keep everything moving and work out ways to avoid this in the future.

Our team has been working on new and exciting ideas, which we want to source and produce locally to avoid any further halts to production due to the pandemic while supporting local businesses. So stay tuned to the magic our team has been working on!

Doubleshot Keycaps:
After receiving the last batch of samples a few weeks ago, we were not 100% happy with the quality. We made some adjustments to the doubleshot tooling, which is more involved due to the material shrinkage and material flow between the legends. The samples with the new adjustments will arrive soon, and we are confident they will meet our high-quality standards and proceed with production.

We’re also adjusting the case to have an extended internal hinge - we’ve received the updated sample of this and are happy with it, and it is what will be utilised for the end product.

Jar: Production nearly completed
After adjusting the top lid mould to increase the draft angle by 2 degrees to apply a heavier texture finish to improve the grip, we have also opted for a translucent finish for better wear, which would hide any visible scratches over time. Hopefully, if there are no further logistical delays due to covid restrictions with the supply chain, we should be on track to get these out in the next month as they are currently being all moulded.

For any further clarifications on your JARS order, please do not hesitate to get in contact with us at support@rama.work

Here’s how the finish is changing:


M6-C:

The M6-C PCB’s have finally arrived at our warehouse and are going through a rigourous quality check. We have the M6-C Dandy enclosures and GRID caps in our Melbourne Warehouse and will be ready to ship these shortly. We expect the remainder of the M6-C enclosures to be completed in 1-3 months. We’ll also make available in stock the new GRID colours we made for these.

RW KEYBOARD BUILD - SNAP AND WIN A U80 ⌨️ 😍 📸

Have you built your own RAMA WORKS Keyboard and want to add a U80 to your collection?!  💛 ⌨️ 🎁  

All you need to do is take a creative photo of your own RAMA WORKS Keyboard Build and share it on either Instagram, Facebook or Twitter & tag @ramaworks  including the hashtag #RWxMyKeyboardBuild. 

 The winning photo will be re-shared on all our social platforms 🥳

Our support team will get in contact with the winners via the information provided to organise your prize - we will do our best to provide the preferred colour keyboard to the winners - subject to availability ⌨️💛

👇Enter👇
Photo Competition Entry

Things to come:

👀


Global Updates:

Our manufacturing partners in Shenzhen / Shanghai have been placed under strict lockdown to curb the current COVID outbreak. This means that the global supply chain across all sectors will be disrupted for the foreseeable future. We are closely monitoring the situation and will continue to do our best under circumstances out of control. Thank you to all our loyal ongoing clients for their patients during these difficult times. We understand the delays can be frustrating, and in the ideal setting with no supply chain issues, we would be able to get the products to you in a timely manner. The past year has shown us how quickly things can change, so we are also adapting our Business by looking at new products we can source locally to avoid these issues and continue providing high-quality products.


Other Updates:

Timelines from the previous March update on our other products are still valid.

Project Updates - December 2020

KARA

The KARA review units have now been sent out and should make their way into your favourite reviewers’ hands as soon as possible!

B0000155.jpg

You can check out the build video here: rama.link/karabuild

KATE Keycaps

We’re anticipating to have KATE keycap prototypes towards the start of next year. We really look forward to sending these out to reviewers and are hoping they love them as much as we do 🥰

RW-KARA.2336.jpg
RW-KARA.2335.jpg

THERMAL + M65-B

The container of the remaining THERMAL and M65-B units is scheduled to be docking in the next few days! Our fingers are crossed for a fast customs clearance process 🤞

However, given the busy time of the year and the continual delays at all ports in Australia this year due to the pandemic, we are expecting it to take some time.

The M65-B ICED units are taking some extra time as the process for the frosted finish requires additional processing — they will be shipped as soon as they’re finished!

If you have an order for an outstanding THERMAL or an M65-B, please make sure your address is up to date! You can view your orders by logging in on our store. If you need to update your address, please: reply to you order confirmation, email us at support@rama.works, or submit a ticket at our support portal to change it (remember to quote your order number!).

The cut-off for this is the 18th of December.

M50-A

The M50-A units are currently progressing through QC and inspection. Once cleared, they’ll be next up for shipping to our warehouse.

M60-A OLIVIA/LNY2020

The M60-A OLIVIA and LNY20 EDITIONS are also progressing through QC and inspection, with some units still anodising. We’re expecting to be able to get them shipped together with M50-A.

Jules

Jules is very close behind with anodising well underway and moving onto QC and inspection as well.

Zenith

Zenith is well into the machining stage currently!

Canvas 2

Almost all of the Canvas 2 deskmat orders that are shippable (i.e. ordered by themselves or with in-stock items) have been shipped now! If your order hasn’t shipped, please get in contact with us.

We will be looking to offer extras as in-stock once we stock take them :)

TRAY

The TRAYs have just arrived and will be processed in the next couple of weeks for shipping!

GRID KEYCAPS

The NOCT GRID keycaps stock has been exhausted and they are currently on backorder. Extras have also been ordered!

U80-A Replacement ROSE bottom weights

For the people affected by the U80-A ROSE Bottom Weight issue, almost all of the replacements have been made now and are being shipped over to our warehouse in small batches currently. Once your replacement ships, you will receive a shipping confirmation.

We want to thank everyone for their understanding and patience regarding this issue! 💛

Heavy industry Spacebar

KBDfans/ePBT are currently producing remoulded spacebars that fix the sticking issue some Heavy Industry sets experience. If you are affected by this issue, please contact us if you haven’t done so already!

NEMO DECOMmission 2 + RW01 NIGHT EDITION

NEMO Decommission 2 and the RW01 NIGHT EDITION car are currently in machining and expected to complete by the end of this month. They’ll then move on to anodisation!

U80-A SEQ2

Pre-production for U80-A SEQ2 is well underway - We’re waiting on ordered material and will begin machining soon.

CHESS SET

We’re working on the latest revisions of our upcoming chess set. We’re super excited and can’t wait to show more ♟

RW-CHESS-02.2340.jpg



Support Channel / 135 Canister / Silver Hotshoes / GRID NANO

Support Channel

Since beginning RAMA WORKS, I’ve always wanted to handle everything myself as everyone must receive the same care and attention. Over these few years, I’ve personally answered over 8000 support tickets (and the typical 4 level chains within) on top of those that emailed me directly. Ongoing, this hasn’t been sustainable and has prevented me from doing things to run the company in its full capacity and to work on making new products. As of yesterday, we’ve brought on a new member to work on our support channel and handle those requests. We’ve currently disabled Facebook Chat and not actively replying on Instagram/Twitter at our full capacity as it’s been overbearing - we will train up and have the ability for these channels in the following months. Previously, personally handling support emails, there are many people I have interacted with and love chatting to. With new personnel on board, we will not tolerate any disrespect or harassment towards our team members - at the end of the day, we want to do whatever we can to resolve an issue and make sure everyone is happy. We appreciate everyone’s patience and are excited for what’s to come for the rest of the year as I have more time to allocate in what I enjoy. I will continue to focus more effort in supporting this update blog whenever possible! 💛

Sneak peak of some of the packaging that we commissioned from the incredibly talented Janne Iivonen for the KARA!

Sneak peak of some of the packaging that we commissioned from the incredibly talented Janne Iivonen for the KARA!

135 Canister / Silver Hotshoes

With the Film Canisters / Hotshoes, we thought that we had received all units in the first shipment. Unfortunately, this was not the case. With the reduced transit/freight flights, we’ve had to space out our shipments as there’s a newly introduced weight limit with some carriers in reducing the amount of air-freight you can send at a time. So we’re receiving items in batches. The first batch was the all the 120 (4U) canisters, and we’ve shipped out all of those orders. We’ve shipped around 60% of the 135 (2U) canisters and are expecting to receive the second batch in about two weeks where we will swiftly pack and send them as soon as they arrive. The same case with the hotshoes, all KURO units have shipped and are expecting to receive the MIST hotshoes by the end of the week or early next. Some orders may have had the shipping labels already printed, and have received a ship notification - as soon as the extra 135 canisters arrived and are picked up by DHL, you’ll receive an email from DHL 🤗

L1000798.jpg

M50-A NANO

For those interested, we present, the NANO colourway of the M50-A!

RW CHESS

An early look at our chess set that we are working on! ♛

RW-CHESS-02.1946.jpg

M50-A Assembly/Typing Video + Extended / M65-B / GRID Caps / FILM / CANVAS

M50-A

We’ve extended the M50-A pre-order period to the 30th of this month, we’ve also created a quick video showcasing it! Unfortunately, with our move, we didn’t have everything we needed. But, either way - we hope you like the look of the board, we’re incredibly happy with the feel and size of it!

RW-GRID-MOUNTAIN-B.1934.jpg

We’ve also extended the GRID keycaps to the end of the month as well. The CANVAS XL are now being packed and shipped along with the FILM accessories + NEMO. M6 Milkshake will also be shipping out to the distributors shortly!

M65-B

The machining has completed for the Aluminium variants of the M65-B! We expect to freight the Aluminium units next month and the polycarbonate ones later (will update as we are closer to the date).

M60-A EDITIONS

We’ll be posting updates of the M60 EDITIONS (LNY / OLIVIA) soon, please stay tuned!

KARA

We’re super excited to show this as it comes together, aiming to show something late next month.

RW-KARA-EXPLODED-01.1940.jpg

U80-A / THERMAL PCB's inbound! + GRID keycaps

U80-A / THERMAL

RW-U80-WIDE-HERO-A.1702.jpg

The THERMAL and U80-A PCB’s are inbound from our manufacturer, and we will have it in our warehouse within the month. Orders which have the U80-A or THERMAL PCB by itself will be shipped out once they’ve arrived!

We’ll post a further update when they land in our warehouse.

JULES

RWF-JULES-WIDE-HERO-A.1724.JPG

In other news, we’ll be launching our latest offering through the RAMA WORKS® Foundry, Jules. A board designed by Zambumon.

GRID Keycaps

RAMA-LP-GRID-A.18173-c.jpg

We also expect our GRID keycaps from our January re-run to support the bushfires to arrive by the end of month and ship within April as they are packed. Thanks to all that supported through this pre-order and to those that donated directly 💛

We also expect to ship Heavy Industry SEQ3 sets next month!

Extra stock of the GRID caps are available to purchase through our store.

Film Accessories

RW-MK-ACCESSORIES.1687.JPG

We will be shipping the Film accessories in 2/3 weeks - we'll be including extra goodies with each order!

We're also increasing our CNC machining capabilities this month to speed up our machining times across all our product lines 🏭

M50-A GRID / U80-A + THERMAL Updates / CANVAS XL

RAMA WORKS® M50-A GRID

In the following weeks, we’ll be releasing our latest keyboard, the M50-A GRID. It will be available as a complete kit with switches, stabilisers and our GRID keycaps in a new retro cream colourway. It will be available in a powder-coated finish along with a few other variants we’re excited to show!

RW-M50-A-GRID-REVEAL-02.1663.JPG

U80-A + THERMAL Updates

As the anodizing factories return back to work after the extended LNY we can complete the final stages of production and anticipate the boards to be finished in March, both for the U80-A and THERMAL. They will then be packed and sea-freighted to our main warehouse for shipment. At this stage we expect to be shipping in April / May!

RW-U80-THERMAL-RENDER-01.1664.JPG

Ready-To-Ship Items

Our wear items are in stock and ready to ship, this includes the TEAM SHIRT / SWEATER & TEAM CAP. You can see all our ready-to-ship items at: rama.link/stock

RW-MERCH-A.1659.JPG

CANVAS XL

Due to popular demand, we've brought the Canvas XL back! Production begins at the end of the month for the Canvas XL pre-order - limited stock when production starts.
Preorder at: ramaworks.store/products/canvas-2-deskmat

RW-CANVAS-SEQ2-A.1658.JPG