CAPS UPDATE

We wanted to provide you with an update on Revision 11 of the double shot CAPS set, we’ve run the latest sample in the Heavy Industry Light colourway.

First, we would like to acknowledge that the process has taken longer than we initially anticipated. There are several factors that have contributed to the delays, and we appreciate your patience and understanding.

Now, let's talk about the improvements we've made so far:

Spacing and Kerning fixes - We have refined the spacing and kerning further on problematic keys.
Fill improvements - we have sharpened the appearance of the legends by modifying material parameters. This ensured that the flow between legend and casing is clearer.
Clarity of doubleshot - The contrast between the legend and base has been improved for better readability.
Less warping on spacebar - we have significantly reduced the warping on spacebars.

However, there are still a few issues we're working to resolve:

Varying legend thickness between alike keys - A small percentage of the caps, notably the 'Control' keys, have inconsistent font weights.
Legend alignment - We are still refining the alignment of legends for perfect positioning on some keycaps.

In summary, Revision 11 has brought significant overall improvements in quality and consistency, but we acknowledge that some minor defects remain. Rest assured, we are committed to addressing these issues and delivering a product that meets your expectations.

Thank you for your continued support and understanding. We will keep you updated on our progress and look forward to sharing the final Doubleshot Keycaps Sets with you soon.

KAMO Figurines

Manufacturing for KAMO figurines has completed and they are en route to our warehouse. Our logistics team is prepared to promptly ship these out to our customers. Extra units are available on a first-come, first-served basis until stock runs out.

RED NFC CARDS

We have introduced a new variant of the RW SS NFC CARD 03 in a striking red color. This limited edition card features all the same high-quality materials and design elements as the original stainless steel version, including the NTAG216 chip, deep-etched details, and laser engraving.

We are still progressing well with the CAPS double-shot tooling, and we're sorry it's taking this long - it's a lot more involved than we had initially anticipated - but we are getting closer each round. The time-consuming part of producing these is mastering batches of coloured plastics - a process that involves many different colour masters being added which alters the material properties. Consequently this changes the injection moulding parameters as well as how the base keycap and legend interact with each other.

For each colour combination, the parameters will be different and multiple test moulds are required to attain the correct configuration. Below are photos from our latest test runs for MUSK colourway fresh out of the mould this week.

We want to address some of the comments surrounding our RAMA WORKS® catalogue. Product diversification is a standard corporate strategy as part of business development and has no bearing on the product delays. While mechanical keyboards have been our primary market, as a design studio we are constantly striving to apply our design language to create fun and innovative products.

The company takes full responsibility for the production backlog that has negatively impacted our vendors and customers. Factors attributing to the delays were both unforeseen and disappointing - it has been a struggle through COVID-19 pandemic, ongoing lockdowns, internal factors, and products not meeting our stringent QC benchmark (constant back-and-forth shipping between our manufacturer and us).

We can appreciate how certain customers may be frustrated with these new products as it may seem like we have shifted our attention. We want to take this opportunity to state that keyboards and related products will always be an integral part of our business.

Recently we have been developing products with shorter turnaround time that we can get to our customers quickly. Examples of these include DUCK switches, GRID keycaps, NFC cards, merchandise and more. Alternative suppliers / manufacturers have been engaged for these new products in order to not further strain our existing production line. We are closely monitoring the COVID situation in China and working with our manufacturing partners to get through these as soon as possible.

Afterall, our goal is for customers to enjoy using our designs on a day-to-day basis. Over the years, RAMA WORKS® has delivered tens of thousands of products around the globe and will continue to do so. Our team is small, but we're all working hard behind the scenes and appreciate your continued support.