THERMAL + M65-B + Final days for KARA

THERMAL + M65-B

After being delayed further up the coast, we can finally confirm that the container is landing in Melbourne today. As soon as they clear customs and we receive the units, we’re prepared and they’ll be processed immediately for shipping.

M60-A OLIVIA + LNY20

The M60-A units are now in final assembly to be prepped and packed for shipping!

KARA

There are now less than 8 days left to pre-order KARA, our first injection-moulded keyboard. If you haven’t already, check out the reviews and our typing videos:

Apiary Keyboards

alexotos

Manofinterests

LightningKeyboards

Oziii Obsessions

Rockleena

Taekeyboards

TaehaTypes

Typing videos

As always, we thank you for your continued patience and hope everyone is staying safe and having a happy holidays 💛

Project Updates - December 2020

KARA

The KARA review units have now been sent out and should make their way into your favourite reviewers’ hands as soon as possible!

You can check out the build video here: rama.link/karabuild

KATE Keycaps

We’re anticipating to have KATE keycap prototypes towards the start of next year. We really look forward to sending these out to reviewers and are hoping they love them as much as we do 🥰

THERMAL + M65-B

The container of the remaining THERMAL and M65-B units is scheduled to be docking in the next few days! Our fingers are crossed for a fast customs clearance process 🤞

However, given the busy time of the year and the continual delays at all ports in Australia this year due to the pandemic, we are expecting it to take some time.

The M65-B ICED units are taking some extra time as the process for the frosted finish requires additional processing — they will be shipped as soon as they’re finished!

If you have an order for an outstanding THERMAL or an M65-B, please make sure your address is up to date! You can view your orders by logging in on our store. If you need to update your address, please: reply to you order confirmation, email us at support@rama.works, or submit a ticket at our support portal to change it (remember to quote your order number!).

The cut-off for this is the 18th of December.

M50-A

The M50-A units are currently progressing through QC and inspection. Once cleared, they’ll be next up for shipping to our warehouse.

M60-A OLIVIA/LNY2020

The M60-A OLIVIA and LNY20 EDITIONS are also progressing through QC and inspection, with some units still anodising. We’re expecting to be able to get them shipped together with M50-A.

Jules

Jules is very close behind with anodising well underway and moving onto QC and inspection as well.

Zenith

Zenith is well into the machining stage currently!

Canvas 2

Almost all of the Canvas 2 deskmat orders that are shippable (i.e. ordered by themselves or with in-stock items) have been shipped now! If your order hasn’t shipped, please get in contact with us.

We will be looking to offer extras as in-stock once we stock take them :)

TRAY

The TRAYs have just arrived and will be processed in the next couple of weeks for shipping!

GRID KEYCAPS

The NOCT GRID keycaps stock has been exhausted and they are currently on backorder. Extras have also been ordered!

U80-A Replacement ROSE bottom weights

For the people affected by the U80-A ROSE Bottom Weight issue, almost all of the replacements have been made now and are being shipped over to our warehouse in small batches currently. Once your replacement ships, you will receive a shipping confirmation.

We want to thank everyone for their understanding and patience regarding this issue! 💛

Heavy industry Spacebar

KBDfans/ePBT are currently producing remoulded spacebars that fix the sticking issue some Heavy Industry sets experience. If you are affected by this issue, please contact us if you haven’t done so already!

NEMO DECOMmission 2 + RW01 NIGHT EDITION

NEMO Decommission 2 and the RW01 NIGHT EDITION car are currently in machining and expected to complete by the end of this month. They’ll then move on to anodisation!

U80-A SEQ2

Pre-production for U80-A SEQ2 is well underway - We’re waiting on ordered material and will begin machining soon.

CHESS SET

We’re working on the latest revisions of our upcoming chess set. We’re super excited and can’t wait to show more ♟

KARA Typing Videos

We’ve finished filming some typing/sound tests of the KARA. The first one has already been posted and we’ll be releasing the remainder over the next few days.

As some of you have noticed, there is some noticeable reverb/echo in the video. Since we’re in the middle of transitioning our office/warehouse space, we’ve had to set up a temporary filming environment in a large space with no sound treatment. Once the move is complete we will recreate the typing videos in a more accurate, less harsh environment.

The videos can be viewed here: KARA PLAYLIST (we are adding more videos over time)

We're moving! + M65/M60/M50/THERMAL/TRAY/CANVAS

As of this week, we have secured a new warehousing and office facility! Currently, fulfilment is operating out of shared premises, so this new facility will help us improve our efficiency by providing much needed additional space.

Once the move is complete, support and fulfilment will happen in a centralised location, allowing support requests/tickets to directly liaise with warehousing as required. Design will still operate from our main office.

For now, our old facility will still fulfil orders as we begin to migrate everything across. Due to the extent of set up and organisation required for moving to the new location, the fulfilment of in-stock items may experience some delays. However, we will work to get through it as quickly as possible. Thank you for your understanding and patience!

THERMAL + M65-B

We know many of you are keen to hear some updates for the remaining THERMAL units and M65-B.

There were some delays due to a supply issue with the packaging but this has since been rectified. The good news is they’re now packed, ready to go and the container to ship them over has been booked! Shipping is scheduled for next week and should take approximately 2-3 weeks to arrive in port.

Accounting for time spent clearing customs and additional logistics, we can expect to receive them by early December. Once arrived, they’ll be processed immediately for fulfilment!

M60-A OLIVIA/LNY20 + M50-A

The M60-A OLIVIA and LNY20 editions plus the M50-A are close behind! Once we have more specific information, we’ll make a new blog post 😊

CANVAS

The CANVAS 2 deskmats have finished packaging and are scheduled to arrive in port on the 15th of November. There are still ongoing delays at all major ports so we’re expecting at least another week or two past this date before we receive them at our warehouse. Tentatively, fulfilment could begin around late November/early December at this stage.

TRAY

The TRAYs have finished up surface treatment, so we may be able to squeeze them onto the next shipment as well — we will confirm in a later blog post!

Manufacturing and updates

While we’re here, we’d like to take this opportunity to elaborate on the manufacturing process and how it can be very difficult to give updates, such as definitively communicating that x keyboard is in y stage and will complete on z date.

Each stage of the manufacturing process is not discrete, every single unit of x keyboard is not machined first and then moved onto the next stage. For example, throughout the manufacturing lifecycle of a product, 70% of the units could still be in the machining stage, while the 30% that have already completed machining will have moved onto surface treatment and so on and so forth.

To further complicate matters, any particular unit can also move backwards in the manufacturing process. For example, if a lighter colour anodisation does not meet our QC standards, it will be re-anodised to a darker colour or e-coated.

Sometimes, we’re also working with partial and/or periodic information from our manufacturer, especially during holiday/vacation periods. We do our best to predict and extrapolate that information into tangible updates!

We’re also happy to announce that we have added another stage of QC to our post-production process. Having 2 separate stages of QC means we can more consistently ensure our high-quality standards are met and further reduce the chance of any blemished units slipping through. Additionally, we’re expanding our machining facilities again, with 20 more machines! Moving forward, this will mean faster project timelines, which will enable greater capacity to handle multiple projects and/or large quantities simultaneously.

Support

As the volume of support tickets increase, we’ve onboarded additional staff to increase our support capacity. It’s super important to us to be able to solve any issues that arise in a timely manner, as recently, our response times have been longer than we’d like. That said, we are still a small team, so as always, your patience is appreciated! 💛

Likewise, starting today, we’ll be closing our Instagram DMs. The business suite/tools provided by Facebook for Instagram DMs are horrendously unreliable. Search is finicky and accidentally losing track of a message chain has happened far too often.

While we love chatting about what new switches you’re excited to try in your M60-A and what keyset you’re matching with your U80-A, closing the DMs will allow us to better focus and track support requests with made-for-purpose software that also connects to our online store. Similar benefits were experienced after closing our Facebook messages.

Please continue to tag us @ramaworks in posts and stories as we love seeing how everyone makes their keyboard their own!

For any issues, questions, order adjustments, or concerns in general, please lodge a ticket through: https://support.rama.care

Sending an email through to support@rama.care or replying to your order confirmation email is also completely fine!

11/11 11:11PM PST - KARA LAUNCH

KARA

Once again, we really appreciate everyone's patience with the timelines of our products and offerings. COVID-19 has changed how we operate and has pushed back our releases but at the end of the day, we want to release a product we're proud of. Every few months, (or with significant releases/shipments) we usually travel to our manufacturers to discuss and go over our current products and to personally QC a number of units. This is important as it reduces the amount of time required to push products out since everything can be done in person and in real-time. Currently, with our inability to travel, everything has significantly slowed down.

With KARA, we've had to:

make changes > send to manufacturer > discuss and annotate engineering documents > produce sample > ship to home office > inspect/document > apply changes to CAD model

This process is repeated many times until we reach the quality, fit and finish our customers expect from us - we are currently at T6 pre-production samples. Typically, we could iron this process out in a few days by being present with our manufacturers and collaborating directly with our tooling engineers. As mentioned in previous updates, the product has been ready to launch months ago from a design standpoint but we want to get everything right from the get-go. We're now at a stage where we are happy and can lock in the launch date.

That date is:
11/11 11:11PM PST (NOVEMBER 11)

We are incredibly excited to show everything our team has been working on, especially from our Motion team! But for now, everyone can safely lock in the launch date as we are NOT moving it and this IS final!

KATE

DFMA/FMEA has completed for our upcoming doubleshot KATE keycaps - significant work has been put in to complete these and we're incredibly proud with the result. Tooling will now commence! We cannot wait for people to try these and use them daily with their setups and are excited to offer some of our signature colourways when they launch!

THERMAL + KARA + U80-A SEQ1 Extra's

THERMAL

As of today, we’ve shipped around half of the THERMAL orders out to customers. Similar to the U80-A, the shipments for THERMAL from our supplier is being shipped in batches. The second and final batch will be shipped this month and will arrive next month with the M65-B units. The THERMAL units are quick to ship so we can expect to get them out first as soon as they come in. Apologies to all those who are waiting, we’re excited to see this unique board out on desks with new keycaps loaded on!

KARA

We're on our way to signing off the final production samples in all our release colours; once we sign this off we can open up the pre-order! We appreciate everyone's patience with this product, and we're super excited to show all the colours we've selected for this special board. 💛

U80-A SEQ1 Extras

We have a VERY SMALL amount of extra U80-A units available on October 10th at 10:00 PM PDT. It will be available at https://ramaworks.store/products/u80-a. LIMITED TO ONE PER CUSTOMER.

Project Updates - September 2020

THERMAL

The THERMAL units have arrived at our warehouse. Preparation for shipping begins this Monday! There will be extras once all of the pre-orders are shipped.

U80-A SEQ1 EXTRAS

Fulfilment for SEQ1 is more or less complete! We’ll be performing a stock count on Monday to confirm the numbers. Expect to see the sale shortly after - date and time will be announced!

JULES

Jules is now heavily in the machining stage - they’re expected to complete by the end of October/early November currently.

M65-B

M65-B is currently being packaged at the factory - they’ll be shipped to our warehouse once complete. The PCBs are due to be complete at the end of the month and sent to us for early October arrival. The MUTE mounts have already arrived at our warehouse.

M60-A LNY/OLIVIA

Similar to Jules, these are heavily in machining, they’re expected to complete by the end of October/early November.

M50-A + GRID SET B Keycaps

The M50-A units are also in machining currently and are expected to complete by the end of October/early November. The GRID SET B Keycaps are in stock and ready to ship.
KEYCAPS STORE

ZENITH

Production has officially begun for Zenith and they’re currently in the early stages of machining.

CANVAS

The Canvas deskmats are scheduled to ship from our manufacturer to our box supplier at the end of the month for packing - then shipped to our warehouse for fulfilment. Expect another month for sea-freight.

TRAY

The TRAYs are currently in production. We’ll post a further update once we receive an ETA from our manufacturer. UPDATE: Expected to complete around the end of October/Early November.

KATE

The double-shot mould production for the KATE keycaps has begun! We've finalised the placement of the legends for the tooling and progress is being made! We're working on the packaging in the meantime and can't wait to show more.

KARA

The surface finish is now being added to the mould and the master colour batches are being mixed to our specified colours. We are expecting to receive these in the following weeks. Once these are inspected, tested and signed off - we can begin the pre-order! We were really hoping KARA would be ready by the end of this month but as we mentioned in previous updates, we want to get this product exactly right as it’s our favourite to date - we cannot wait for people to try these out for themselves! We’re working on a line of accessories for the KARA series as well.

NEMO Decommission 2

The pre-order for NEMO Decommission 2 closes on the 30th of September. Production will start immediately afterwards.
NEMO PRE-ORDER

COLLABORATION CAPS

We've added the new RWxNK WAVE SEQ2 cap to our store! This cap is machined from Stainless Steel and features a unique chromatic Blue/Purple PVD. This coating is tough to produce as it requires multiple PVD coatings to achieve the multi-colour finish.
KEYCAPS STORE

FOUNDRY (THERMAL + JULES) / U80-A REMAINDER / M65 / M60 EDITIONS / M50 Updates

FOUNDRY THERMAL + U80-A REMAINDER

The container for the THERMAL and remaining U80-A’s are scheduled to dock at port on the 9th of September! It will take some time to clear the goods and unpack then get to our warehouse - we’re hoping by the week after or so. We’ll post an update when they arrive and ship everything out promptly! The U80-A’s are ready to be packed as soon as they arrive in our warehouse. Once the remaining U80-A’s are shipped, we can inventory and offer the extra’s up for purchase, we’ll post a date when they will be available when we know!

M65-B / M60 EDITIONS

These are in the final stages of production; we expect that we may be able to have them freighted to our warehouse by the end of this month! Will post updates closer to the date.

FOUNDRY JULES

The JULES keyboard is heavily in the machining stage with some of the units completed - they are being stockpiled and will go off to surface finishing once they’re all machined.

M50-A

The M50-A units are currently in anodising, with the rest awaiting powder coating!

KATE Keyset

We’ve added a preview site for our upcoming doubleshot keyset at: rama.works/kate-preview

KARA

We've decided to push back the launch of the KARA for a couple more weeks. We've set multiple deadlines for ourselves - but this is our most significant release to date and is incredibly important to us to get right. We're currently awaiting the next engineering samples fresh off the mould to confirm final finish and fitment. After using the initial sample for the past few months, we know it's our best product to date - featuring all our innovations to date such as our MUTE mounting platform and our Internal Dampener/Weight attachments.

As it currently stands, it's 99% releasable now - but to us, the small details matter and we want to improve every aspect of the board. We're making improvements to how it's assembled, the tolerances, reducing flow marks and so on. Injection Moulding properly takes a lot of expertise and engineering time to perfect; with KARA multiple moulds are being utilised including sliding cores and custom inserts - selecting the right materials to suit all our requirements also takes time and testing.

We're at the final stretch, and we cannot wait to show what else we've been working on for this launch. At this stage, we don't have a date for the exact launch, but we will post an update when there is. All this work we've put into KARA we will also be placing into KATE, our upcoming double-shot keycap set which we cannot wait to show more of.

Thank you, everyone, for your patience - there's a lot to come. 💛

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Like our images? You can download them to use as a wallpaper here: files.rama.supply/T5HPCfe

NEMO Decommission 2, our machined aluminium collectible, is also available for preorder: ramaworks.store/collections/nemo

GRID SEQ2 Caps / M65-B / M60-A Olivia+LNY / M6-C YOLK + More

GRID SEQ2 Keycaps

We’ve received the colour samples for the SEQ2 release of the GRID caps, we’re happy with how the colour has come out and are continuing with the manufacturing run, we expect to ship the caps next month.

M65-B

M65-B are all in anodising (Aluminium Editions) and PVD coating now (TANK Edition) - we expect the units to be finished at the end of this month and the Polycarbonate units shortly after. These are all in the final stages, and we hope to have them packaged next month and sea-freighted off to our warehouse for final packing and shipping.

M60-A Olivia / LNY

Both M60 editions have finished machining and are currently being polished before the next stages of post-processing.

M6-C YOLK

The remainder of the M6-C YOLK editions will be finished by the middle of this month, and we can expect to receive them by the end of the month for shipping

U80-A Remaining units / THERMAL

The shipping container is ordered, and these are all being packed and will be off to Australia shortly.

ZENITH

Our most recent Foundry offering, ZENITH, has concluded pre-orders. Any extra allocated stock units will be available through our store until sold-out. We expect machining alone to take around 4-6 months.

Australian Warehouse - STAGE 4 Restrictions

As of last week, Melbourne was placed into Stage 4 lockdown, and only some businesses can operate under these newly introduced restrictions. RAMA WORKS is within the approved companies and will continue to operate and ship during this time. However we will be working at a reduced capacity until we write-out Worker Permits for our temporary packing staff - we are sorting this out as soon as possible. Our main priority is keeping our workers safe and operating within the Government guidelines.

CANVAS 2 / XL

The CANVAS is back open again for pre-order, this way we can supply the demand of the units. The pre-order will close on the 15th of August. At that point, we will then begin production

M10-C

The M10’s are shipping!! Excited to see these out 😁

COLLABORATION CAPS

For the first time, we have some Collaboration Keycaps available through our web store. They are also available alongside the keysets through the respective distributor sites.

U80-A Remaining Orders / PORT Replacements / THERMAL / M10 / ZENITH Final Days

U80-A Remaining Orders

We will be shipping the remainder of the U80-A orders as we were waiting on a stabiliser restock which had arrived today for the starter kits. We apologise for the delay and will quickly pack and get these units out!

THERMAL

All the THERMAL units are assembled and packed at our manufacturer. We are now in the process of ordering the container and getting it to our Australian warehouse. Will keep everyone updated to what the ETA for arrival is. As soon as it lands we will begin packing and shipping the orders out as quickly as possible.

M10-C

The M10-C’s are now all packed and we will be shipping out the units over the next few weeks!

ZENITH

The RAMA WORKS FOUNDRY ZENITH pre-order closes at the end of this month and we will then begin production. More can be read about it here: https://r.works/zenith

PORT PVD Replacements

We are still waiting on collating all the numbers for the replacement units of the PVD Rose Gold weights which were affected. Only a single batch of the PORT units was affected - we expect to collate all numbers within the next two weeks - we can then start to manufacture the replacements and ship them out as soon as possible!

NEMO!

Incredibly thrilled to see NEMO’s arriving in the wild - it’s been exciting to see which numbers everyone receives and hope they all love their new home 🥰

Here is an unboxing video from one of the lucky recipients:

TEAM CAPS SEQ2

We’re currently manufacturing the next season release of the RAMA WORKS TEAM Caps! Once they’re in our warehouse they’ll be available for immediate purchase!

KARA First Off-Tool Sample / Keycap Profile / Support

KARA T-0 Tool Sample

Over the past few weeks we have been testing our first off-tool samples of the KARA, and can safely say it’s our best creation to date in terms of feel and sound. We’ve created every component from scratch and integrated our novel MUTE mounting system to create a completely unique product. The amount of customisation this provides, with the addition of the backplate, will create some truly personalised configurations!

We would like to show some of the prototype, please note that this off-tool sample does NOT YET have any surface finishing and DOES NOT represent the final product and how it will look. When the surface finish is added, it will better diffuse the light on the surface of the enclosure and hide most of the internal mould markings. This T0 sample is moulded in our ICED colourway (clear). We’re also adjusting our custom-made threaded inserts to be silver in colour so that it matches all colourways that the KARA will be available in, both at launch, and with future editions.

The MUTE and Plate in our ICED colourway provides a completely even spread of diffused light between the keys. The colour, brightness and animation can all be adjusted with VIA, our GUI configurator (which runs on Windows, Mac OS & Linux).

KARA consists of four separate mouldings; the main enclosure, the switch-plate, the backplate and the base.

We are hard at work to get everything ready for launch in August, as it stands, the product is ready to launch now. But we’re excited to show what our team has been working on behind the scenes when the launch is ready. The KARA will be offered as a pre-order so that we can supply the demand required for it. With the nature of how this product is manufactured, we can anticipate a much quicker turnaround time in production and are excited to see how this keyboard will be customised and made their own.

We also look forward to sharing more of these behind-the-scenes look into our products and how they’re made in the future. We’re incredibly excited to bring KARA out to market, our most accessible, and our favourite board to date. Launching at our entry price of $160 USD.

OUR NEW Profile Keycaps

We have also been prototyping and testing our new profile keycap; it features a cylindrical sculpt to fit the finger comfortably. Each row is angled to aid in accurate typing. We are also yet to name it.

Below is the first 3D printed set of the profile for testing. At this stage, the keycaps are ready for moulding, but we are working on adding double-shot legends to finalise the product. As you can understand, this will take some time to perfect and get right; we are working quickly to bring these out as soon as we can. As we need to start the tooling and test multiple iterations until it meets our strong requirements for quality. Unfortunately, it will be after KARA is ready for launch, but will be available sometime shortly after.

Support Channel

As we’re nearing the end of the U80-A fulfilment, the support tickets are starting to pile up. We appreciate everyone's patience through this, as going through the number of tickets can take a matter of days. We have added additional support staff to also help with this. And another gentle reminder to please do not be rude with any of our team members or customer service agents - we are all human and need to be treated with respect. At the end of the day we want to resolve the issue as best we can, being rude or entitled with your interactions does not help with this - please be friendly and calm, and together we can work to resolve the issue. We ask that anyone with a problem, calmly explain what the issue is to support@rama.works (or by lodging a ticket at: https://support.rama.care) and we will do everything we can when we can. Again, apologies for any delays and wait time for a response. Also, there is a known issue with one of the batches for the PORT units where the raw, mirror polished brass was cleaned using the incorrect solvent before PVD coating was applied. Unfortunately, this was not caught during QC as the issue didn’t arise until after it was shipped and received at our warehouse. We are currently taking a log of which units are affected as they are received and will produce replacement units once we find out how many need replacing. Replacement units will be shipped out via DHL Express as soon as we have them in hand. Past this, we’re thrilled to see a lot of the incredible setups being posted online and finally getting put to good use. 💛

U80-A Arrival / MK Accessories / RW x RW M6 / NEMO

U80-A Arrival

The U80-A’s have arrived in our warehouse and will begin shipping on Monday! We’re super keen to get these packed and out of the warehouse as quickly as possible and have extra hands joining in to speed up the process. If you need to change the address of your order, please reply directly to your order email. Or DHL can be contacted to adjust the address when the item is shipped.

M6-C RW x RW Edition

The RWxRW edition has arrived and will be packed and shipped as soon as possible! The base for this edition came out fantastic.

MK Accessories

The remainder of the 135 canisters have finally arrived, we’ll be assembling them this week. The silver hot shoes also came within the same shipment!

NEMO Unboxing

Check out the unboxing our first edition NEMO! We’re excited to see what number edition each order receives 😍😍

M6-C / LNY Inventory 2 arrival / M10-C PCB

M6-C ICED / YOLK / RWxRW

The ICED / YOLK M6’s have arrived, and they are by far our favourite editions we’ve done to date! The top housings for the RWxRW edition was also included in this, but the bases are still to arrive.

Inventory 2 LNY Aluminium / Titanium

The Inventory 2 LNY editions have arrived! We’re packing them now and they’ll go out as soon as they’re ready! We’re stoked with how the Titanium came out and the machining lines on it, we’re excited to see these filled with cards!

M10-C

The M10-C PCB’s have been received in our warehouse and will be shipping out to those who ordered the PCB’s individually!

THERMAL

Will be ready to pack and ship in a container next week 🚢!

M65/M60 EDITIONS/THERMAL

U80-A
Has arrived in the port of Melbourne and is in customs clearance, we should expect to receive it soon in our warehouse - will post an update once it does!

M65-B

Aluminium units have finished machining and are in polishing. After this they will go onto further surface treatment and anodising.

M60 EDITIONS (Olivia / LNY)

Machining will finish in July then go through surface treatment and anodising

THERMAL

Thermal will be shipped with the remaining batch of U80-A units

KARA

We have something VERY exciting for KARA coming up, we cannot wait to reveal.

ZENITH Typing Video / M6-C / U80-A Port Call

ZENITH Typing Video

r.works/zenith
Keyboard: ION Zenith KURO
Plate: 1.5mm Aluminium, isolation mount
Keycaps: GMK White on Black
Switches: Gateron Black Inks lubed with GHv4
Stabilizers: Durock

U80-A

Ship records show the next port call is set to arrive in Melbourne on the 26th of June with our container of U80’s onboard!

M6-C

All M6-C editions are enroute also to our warehouse for immediate packing and shipping once they arrive. This includes the RWxRW edition!

NEMO / LNY + GMK Caps/ U80-A

NEMO

NEMO’s are all mostly packed! We’re super keen to see what special edition numbers everyone receives - look out for your tracking numbers soon.

The W01 cars still to arrive due to the huge weight required for air-freight it needs to be split up.

LNY + GMK Caps

All these caps are now in our warehouse and are going to be packed and shipped to our distributors over the following week! LNY Caps will be shipping out also.

GMK Camping
GMK First Love
GMK Fuyu
GMK B Emoji
GMK Phosphorous
GMK Metaverse R2
GMK Peach Blossom
GMK Terra
GMK Dracula
GMK Darling
GMK Finer Things
KAT Jade
KAT Oasis
GMK Nautilus Nightmares
GMK Ursa
Shrimp on the Barbie

U80-A

The U80-A first shipment of 9 pallets is loaded into a container and is awaiting to leave port on the 13th of this month. We appreciate everyone’s patience and will provide another update when it leaves port and an ETA of arrival! Everything is ready on our end for when the U80-A's arrive so we can pack and ship them out as quickly as we can ☺️

Support Channel / 135 Canister / Silver Hotshoes / GRID NANO

Support Channel

Since beginning RAMA WORKS, I’ve always wanted to handle everything myself as everyone must receive the same care and attention. Over these few years, I’ve personally answered over 8000 support tickets (and the typical 4 level chains within) on top of those that emailed me directly. Ongoing, this hasn’t been sustainable and has prevented me from doing things to run the company in its full capacity and to work on making new products. As of yesterday, we’ve brought on a new member to work on our support channel and handle those requests. We’ve currently disabled Facebook Chat and not actively replying on Instagram/Twitter at our full capacity as it’s been overbearing - we will train up and have the ability for these channels in the following months. Previously, personally handling support emails, there are many people I have interacted with and love chatting to. With new personnel on board, we will not tolerate any disrespect or harassment towards our team members - at the end of the day, we want to do whatever we can to resolve an issue and make sure everyone is happy. We appreciate everyone’s patience and are excited for what’s to come for the rest of the year as I have more time to allocate in what I enjoy. I will continue to focus more effort in supporting this update blog whenever possible! 💛

Sneak peak of some of the packaging that we commissioned from the incredibly talented Janne Iivonen for the KARA!

135 Canister / Silver Hotshoes

With the Film Canisters / Hotshoes, we thought that we had received all units in the first shipment. Unfortunately, this was not the case. With the reduced transit/freight flights, we’ve had to space out our shipments as there’s a newly introduced weight limit with some carriers in reducing the amount of air-freight you can send at a time. So we’re receiving items in batches. The first batch was the all the 120 (4U) canisters, and we’ve shipped out all of those orders. We’ve shipped around 60% of the 135 (2U) canisters and are expecting to receive the second batch in about two weeks where we will swiftly pack and send them as soon as they arrive. The same case with the hotshoes, all KURO units have shipped and are expecting to receive the MIST hotshoes by the end of the week or early next. Some orders may have had the shipping labels already printed, and have received a ship notification - as soon as the extra 135 canisters arrived and are picked up by DHL, you’ll receive an email from DHL 🤗

M50-A NANO

For those interested, we present, the NANO colourway of the M50-A!

RW CHESS

An early look at our chess set that we are working on! ♛

U80-A Freight / MK / WEAR

For the U80-A we will be receiving all colours in the first batch of shipment, this means we can ship most orders out in the first 2 weeks of receiving and should expect the remaining ~200 units to arrive once we pack the first batch. After the second batch, all will be delivered.

This week, we are continuing to pack the remainder of the film accessories and are starting to ship the WEAR jewellery.

M50-A Assembly/Typing Video + Extended / M65-B / GRID Caps / FILM / CANVAS

M50-A

We’ve extended the M50-A pre-order period to the 30th of this month, we’ve also created a quick video showcasing it! Unfortunately, with our move, we didn’t have everything we needed. But, either way - we hope you like the look of the board, we’re incredibly happy with the feel and size of it!

We’ve also extended the GRID keycaps to the end of the month as well. The CANVAS XL are now being packed and shipped along with the FILM accessories + NEMO. M6 Milkshake will also be shipping out to the distributors shortly!

M65-B

The machining has completed for the Aluminium variants of the M65-B! We expect to freight the Aluminium units next month and the polycarbonate ones later (will update as we are closer to the date).

M60-A EDITIONS

We’ll be posting updates of the M60 EDITIONS (LNY / OLIVIA) soon, please stay tuned!

KARA

We’re super excited to show this as it comes together, aiming to show something late next month.